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Tracker not in sync with the website page

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‎10-24-2016 22:17 - last edited on ‎11-20-2018 19:33 by Moderator Alum

‎10-24-2016 22:17 - last edited on ‎11-20-2018 19:33 by Moderator Alum

I am having this peculiar problem since last week.

My tracker shows a resting heart rate of 55, while at the website, the resting heart rate is 56.

If the tracker shows 57, the website shows 58, inspite of syncing. This is since last one week.

 

 

 

Moderator edit: format

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‎10-25-2016 06:10 - last edited on ‎03-05-2025 07:42 by Fitbit Moderator

‎10-25-2016 06:10 - last edited on ‎03-05-2025 07:42 by Fitbit Moderator

Hi there @Dafauti. Good to see you in the Fitbit Community! 🙂

I can recommend restarting your Blaze by pressing and holding the left and lower right buttons for about 10-12 seconds. This will reboot your tracker and after that, you can also log out of the Fitbit dashboard and log back in, sync your tracker and see if the information now matches.

Let me know how it goes!

Ferdin | Community Moderator, Fitbit

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