help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Tracking Weekly Exercise

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-27-2020 08:43

‎05-27-2020 08:43

My Charge 3 died and now neither my Blaze nor my Surge will track my weekly exercise. I walked 4 times yesterday for more than 10 minutes. The time was recorded to my "minutes" goal, but none of those counted toward my weekly goal. All were continuous walking for more than 10 minutes. I'm having to hand post them and then they don't count toward my daily minutes.

Best Answer
0 Votes
3 REPLIES 3

‎05-27-2020 14:40

‎05-27-2020 14:40

Welcome to the forums!

 

Why not use exercise mode?

Manual is here for both

 

Blaze

 

Surge

 

 

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer

‎05-27-2020 14:45

In response to WendyB

‎05-27-2020 14:45

I walk a lot, but it's all indoors or on a treadmill. I really want to use the automatic function which has always worked in the past.

Best Answer
0 Votes

‎05-28-2020 06:56

In response to WendyB

‎05-28-2020 06:56

I used the Treadmill setting yesterday morning, and it did not give me credit for the 30 very active minutes while on the setting.  Counted steps, and distance, but no active minutes.  Then last night I walked for 45 minutes and it was auto sensed as Walking, but no credit for active minutes.  In others words, neither worked...

Best Answer
0 Votes