Trouble syncing GPS on my blaze

[Magmur]

When I track my runs with the Blaze I get the message 'Check Fitbit App' when it trys to connect to my phone why is this?

[Kmransom123]

@Magmur  I know I will get that error if I forget to have the Fitbit App open and running.  (Can be left open and running in background)

[Rich_Laue]

I'll get that message if my fitbit notifications have stopped, or ocaisionly I find them turned off. 

Also if I have to many background programs running the gps has problems. 

[Magmur]

Thanks I have just tried it again, making sure the app is open but still get same message. Is it because I have a windows phone?

[Rich_Laue]

With connected gps the phone is half the connection, yes that is why. Windows phone currently do not support the GATT service.. They say early in 2017 all windows 10 phones will support it, then fitbit will be able to implement notifications and the connected gps. 

[J-flex]

I am having the same issue and I have the iPhone. Any suggestions on how to solve this problem?

[Magmur]

Thank you Rich x

[J-flex]

Anyone have any suggestions on how to resolve this issue ??

[frankoq]

I have an iPhone7.  I lost GPS data a couple of times running or bicycling. 

Before I start, the Blaze says connected to Phone for GPS data and then I start.

at the end, I end the run and it all seems fine. 

when I go back to my phone dashboard, I see duration, cals, etc but no GPS data on distance or the route.  It has happened twice, otherwise, it works fine. 

any ideas?

[J-flex]

Any moderators who can help with this issue??