Trying to connect replaced Blaze

[Trishee]

I had to replace my blaze a month ago and returned 1st replacement for not connecting and now my 2nd will not connect... I have restarted both phone and Bluetooth as well as the blaze... It just won't set up ... Help Please

[Rich_Laue]

Hello @Trishee, could we have a little more info to work with:

What device ate you using to set the Blaze up?

At what step does it fail?

Do you get any errors reported?

If not what doeß the app do?

Does the Blaze still have the www.fitbot.com/setup displayed ?

Thank you.

[AlejandraFitbit]

A warm welcome to the Community @Trishee, thanks for troubleshooting this by yourself and @Rich_Laue for stopping by.

If your tracker isn't pairing, I recommend restarting it and confirm you are doing the following from your Fitbit app to set it up:

1. From the Fitbit app dashboard, tap or click the Account icon.
2. Tap Set Up a Device.
3. Choose your device and follow the on-screen instructions to continue.

Hope to hear from you soon.