10-08-2017 20:26
10-08-2017 20:26
I had to replace my blaze a month ago and returned 1st replacement for not connecting and now my 2nd will not connect... I have restarted both phone and Bluetooth as well as the blaze... It just won't set up ... Help Please
10-08-2017 20:47
10-08-2017 20:47
Hello @Trishee, could we have a little more info to work with:
What device ate you using to set the Blaze up?
At what step does it fail?
Do you get any errors reported?
If not what doeß the app do?
Does the Blaze still have the www.fitbot.com/setup displayed ?
Thank you.
10-09-2017 05:22
10-09-2017 05:22
A warm welcome to the Community @Trishee, thanks for troubleshooting this by yourself and @Rich_Laue for stopping by.
If your tracker isn't pairing, I recommend restarting it and confirm you are doing the following from your Fitbit app to set it up:
Hope to hear from you soon.