Unable to change clock style

[jessicaima]

Hello!!  I am having an issue attempting to change my clock style.  I have changed it on both the mobile app on my Samsung Galaxy S7 and have also changed it on the computer through the site.  Both show what I want it changed to, however my Blaze still shows the original clock.  I have restarted my Blaze multiple times, my phone multiple times.  Everything else is syncing, but the clock won't change.  Any help would be appreciated. 

Thanks!!

[Donner25]

I am having the same problem. Not only does my clock not update, but none of the alarms I have set syncs either. I contacted Fitbit and they are sending me a replacement.

[Injunjesse]

I am having the same issue. I just bought my fitbit blaze today, and I have been trying everything to change my clock style. I have the galaxy so active too.

[ct-7567]

hi @jessicaima

i also had this problem, so what i did is i would wait a couple of minutes and then sync again and then it would normally work after that.