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Unable to receive text notifications

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Hey! I got my blaze used from a friend who reset everything before she gave it to me. I can get calls, Instagram and Snapchat messages. But I can’t get text notifications (or Facebook but I’m not as worried about that). I have the notifications turned on. I’ve gone to the privacy settings in my phone as well as the Fitbit app and all of my text notifications are on. But I’m not receiving anything. I’ve restarted everything and synced over and over. It seems like I’ve tried everything! Any insight would be much appreciated! Thanks! 

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Hi @Tlm20119 your asking about the Fitbit app and settings on your phone. Could you include the phone model?

 

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