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Unable to see screen when remove from charger

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‎07-17-2017 16:52

‎07-17-2017 16:52

HI to all.

 

I receive the Blaze as a gift. After i charge it, if i remove it from the docking, i would not be able to see the screen. Is there anything i can do? tried to restart but cannot even see the screen. It is just blank but if i connect to the docking i would be able to see that it is working with fully charge battery

 

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‎07-18-2017 05:29

‎07-18-2017 05:29

Hi HamidBo!

 

You can do a 'hard reset' by holding the left button and the bottom right button at the same time, the Fitbit logo should appear at which time you an release the buttons.

 

Hope this helps!

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‎07-21-2017 05:42

‎07-21-2017 05:42

A warm welcome to the Forums @HamidBo, thanks for troubleshooting this by yourself and @Emjoy for stopping by.

 

Since the troubleshot that you have tried didn't work, I recommend keeping an eye on your inbox for further instructions. 

 

Catch you later. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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