Unable to sync

[Lucinda_]

My Fitbit blaze wasn't syncing and I thought it was playing up so I 'forgot' the device. Now, stupidly after doing some research, I have found it needs updating. However, I can't sync my Fitbit and so I can't update it...I also can't update my Fitbit as I can't sync it 😳 

Ive tried syncing it again and I have also followed down instructions when setting when setting it up but says 'looking' but never finds my blaze

[Captain_Wrench · Accepted solution]

You should try restarting your tracker first.(Hold down back and bottom right buttons)
If that doesn't work,try deleting and re downloading fitbit app or checking if you need to update the app.

You should also try contacting Fitbit customer support or whatever phone support you use.