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Update Tracker

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My Blaze won't update. I've fully charged it, left Bluetooth on, and kept it by the phone. What should I try next? Thank you. 

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Have you told the app to start the download? Or what kind of error if any are you seeing? Has the update even started? 

Http://help.fitbit.com/?q=update 

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My fitbit is not updating as well. I have uninstalled the app (no luck); I have installed the app on an iPhone (updating without issues); I have deleted my Blaze from my app (Galaxy phone). New installation on my Galaxy doesn't even find the tracker. I've tried every trouble shooting idea online with negative results - what's next?

 

...following 

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