help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Update to fix potential Blaze bug

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-23-2020 08:52

‎06-23-2020 08:52

I've seen in the community that many people have the same problem as me with the Fitbit Blaze. The power/back button stopped working, while still pressing in and clicking, yet it still works when turning it on from shutdown. This prevents the usual remedy of a restart, along with the easy navigation.
Best Answer
Labels:
0 Votes
1 REPLY 1

‎06-28-2020 14:50

‎06-28-2020 14:50

If you remove the Blaze from the frame, do you still have back button issues? Maybe the button on the frame is failing.

Best Answer
0 Votes