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‎04-17-2016 21:30

‎04-17-2016 21:30

How can I delete other persons account linked to the blaze.
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‎04-17-2016 21:33 - edited ‎04-17-2016 21:35

‎04-17-2016 21:33 - edited ‎04-17-2016 21:35

By connecting the Blazd to your account. They might have already disconnected it from theirs, this doesn't matter since a Fitbit can only be connected to one account at a time.

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‎04-17-2016 22:23

‎04-17-2016 22:23

There badges are showing up on my account. Will that reset or have to contact support?
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‎04-18-2016 01:18

‎04-18-2016 01:18

Once steps are in your account, they're in there for good. I don't think there's much that even support can do if that's happened somehow.

Mike | London, UK

Blaze, Surge, Charge 2, Charge, Flex 2 - iPad Air 2, Nokia Lumia 925 (Deceased), iPhone 6

Take a look at the Fitbit help site for further assistance and information.

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‎04-19-2016 05:35 - edited ‎04-19-2016 05:35

In response to MikeF

‎04-19-2016 05:35 - edited ‎04-19-2016 05:35

Hello @JodyL welcome to the Fitbit Community! 🙂 You can only delete weight badges, if you have other badges showing on your account and you want to start from zero, contact customer support to delete your account, then create a new account with your email address, set up the tracker and you are ready! @MikeF and @Rich_Laue thanks for your cooperation! 😉 

 

Let me know how it goes! Cat Very Happy

Retired ModeratorAngela | Community Moderator

It is health that is real wealth and not pieces of silver and gold! Share your story!

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