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‎12-01-2019 07:41 - last edited on ‎12-02-2019 11:55 by Fitbit Moderator

‎12-01-2019 07:41 - last edited on ‎12-02-2019 11:55 by Fitbit Moderator

My Blaze has been fine all day. I went to charge it and looked down and it has multicolor lines all over the screen. I tried restarting it and plugging it in to the computer nothing is working. I would greatly appreciate any suggestions. 

 

Moderator edit: Subject for clarity 

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‎12-02-2019 11:54

‎12-02-2019 11:54

Hello @Krauses518, welcome to the Community Forums! 

 

Thanks for bringing this to my attention and for troubleshooting your Fitbit Blaze prior to posting too. Let me share with you that our Customer Support team was contacted on your behalf to provide you with further assistance regarding the difficulties you're currently experiencing. That said, please keep an eye to your email inbox because they'll be in touch with you pretty soon. 

 

In the meantime they contact you, let me know if you have any additional questions.

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