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Watch time incirrect

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‎11-14-2017 06:33

‎11-14-2017 06:33

Time is exactly 5 minutes off.  No issue with time zone changes or syncing data.  Started about 5 days ago.

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‎11-14-2017 10:53 - last edited on ‎03-05-2025 06:50 by Fitbit Moderator

‎11-14-2017 10:53 - last edited on ‎03-05-2025 06:50 by Fitbit Moderator

Hey there @Kat58. Welcome to the Fitbit Community Forums! 🙂

I'm sorry you're having problems with the time not being correct on your tracker. Since the time zone seems to be okay and you're not having problems syncing your information, you could try setting up your tracker as a new device. 

For this, go to the Account section at the top right corner on the Fitbit app and select the option that says "Set up a new device". Follow the on-screen instructions and once you're done, your tracker should be syncing without a problem and the time should appear correct.

Let me know if this helps!

Ferdin | Community Moderator, Fitbit

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