help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Whatsapp double notifications

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-23-2018 11:16

‎11-23-2018 11:16

I've been using WhatsApp for many years and I used to have an iPhone. The notifications were great.

 

However, I've moved to Android (Pixel 2) and for some reason, for each message I receive on WhatsApp, I get two Fitbit notifications. One is just the message, and the second starts with the sender's name...

 

Anyone else have this? Its not _that_ much of a problem its just annoying. Like a wasp, at a picnic with open ale cans and egg mayo sandwiches....

Best Answer
4 REPLIES 4

‎11-24-2018 10:47

‎11-24-2018 10:47

Nice to see that you're digging into the Fitbit Forums @christatedavies, let me give you a warm Welcome to our Community. Cat Happy Thanks for sharing those details.

 

If you haven't already done so I would like to suggest you to restart your Blaze. To do so please follow the steps below:

  1. Press and hold the back (left) and bottom buttons until you see the Fitbit logo on the screen. This should take less than 10 seconds.
  2. Let go of the buttons.
  3. If your Fitbit Blaze doesn't work normally, use the instructions in How do I turn off my Fitbit device? to turn your watch off and on again.

Give it a shot and let me know if that works!Cat Very Happy

GraceG | French and English Community Moderator, Fitbit


On ne voit bien qu’avec le cœur. L’essentiel est invisible pour les yeux. ♥
Best Answer

‎07-26-2019 02:07

In response to GraceGFitbit

‎07-26-2019 02:07

Hi,

I'm having similar problems receiving WhatsApp notifications from my Samsung phone. The first one comes through on my FitBit with just the sender's name and then a second message comes through with the sender's name and the message. I've tried restarting my phone, resyncing my Fitbit to my phone, turning bluetooth off/on, turning off notifications, reregistering/ rebooting etc. and then turning notifications back on but it's still doing it.

Any suggestions please?

Thanks, Sarah 😊

Best Answer
0 Votes

‎07-26-2019 02:13

In response to SarahBlnk

‎07-26-2019 02:13

I'm afraid my solution probably won't be any help to you. Basically I smashed my watch and replaced it with an Ionic and no longer have the issue!

 

But nothing that was suggested worked. So not sure what the problem was. Maybe try completely wiping your fitbit watch, re-install the app on the phone. Start from scratch?

 

Can't think what else might work.

 

Chris

 

Best Answer
0 Votes

‎11-12-2019 06:15

In response to GraceGFitbit

‎11-12-2019 06:15

Exact same probleem unfortunatelly with whatsapp specific as it seems, also tried everything! Samsung Galaxy S8 and also tried samsung a40..

 

Please solve and or give a solution plz

 

Greets

Best Answer
0 Votes