Will not Charge

[Boatmiester]

Just took it out of the box completed set up and it will not charge. get a symbol that looks like a thermomitor with a triangle behind it? what is going on?

[Rich_Laue]

I've never heard anyone mention  this before,  have you tried using the phones charger?

Let's see if @AndrewFitbit can help out here.

[Kmransom123]

@Boatmiester  You may need to contact support about this if restarting the tracker hasn't cleared the error screen or if it hasn't been in any extreme temperatures.  (Hot or cold)

[Boatmiester]

Kmransom123 (Progression Runner) - Thanks for the tip. I tried it all and
even when it clears the error when I put it in the charger the error comes
right back. It is packaged and on its way back to the retailer who is
replacing it.



Boatmiester