Won't Sync

[Hensim1230]

I am very angry for this, so this is the story. Today I have playing table tennis for about 8 hours. I got 47,000 steps , then I got home, got on my home and try to sync it. This is what happened , I knew something was wrong at first sight because I hadn't synced my fitbit in days. It showed that I had 3015 steps so I thought , oh that must bed some kind of glitch or bug or something.Then it starts syncing but very very slowly. It's wasn't a partial movement of the blue line that indicates the place where your syncing is happening but just movement continuously but very slowly. It showed that I had 3015 steps on my Fitbit ! I am very angry.


Can someday advise me what I can do or speak to to get a replacement for my Fitbit Blaze




Thank You ,

[Hensim1230]

Plus straight after it the comes up that I have earned the lighthouse badge when I have only done 3 Floors! This is definitely a bug or glitch

[AlejandraFitbit]

It's great to see you around @Hensim1230. I would like to know if you keep having syncing problems? If you do, I recommend following our syncing troubleshoot. After these steps your tracker should sync without an inconvenience.

Let me know the outcome.