09-04-2017 17:36
09-04-2017 17:36
I have tried the solutions that are listed - I don't even know how to restart the charger. I have tried a lot of things - restarting the phone, etc.
Best Answer09-04-2017 19:08
Diamond Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
09-04-2017 19:08
Welcome to the forums @dlkagy123
You restart your Blaze using these directions - click to view
Let us know how things go for you.
09-06-2017 05:12
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
09-06-2017 05:12
It's great to see you around @dlkagy123, thanks for troubleshooting this by yourself and @Odyssey13 for stopping by.
If you are having syncing issues, I recommend following the instructions provided in the Having trouble syncing? post. After these steps your tracker should sync properly.
Let me know the outcome. ![]()