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‎02-09-2018 15:19

‎02-09-2018 15:19

My Blaze is only a few hours old. I cannot get it to sync properly, my watch face will not change I have tried with my computer and my phone?  This is my second Fitbit they seem to have a lot of problems with syncing I'm kind of regretting the purchase.

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‎02-09-2018 23:45 - edited ‎02-09-2018 23:46

‎02-09-2018 23:45 - edited ‎02-09-2018 23:46

May we have some info to clarify the problem @Mammasita125

 

Does your tracker still display www.firbit.com/setup? 

If so then we need to finish the setup. 

Have you been able to connect the tracker to your Fitbit account? 

At what point did the setup process fail? 

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‎02-15-2018 06:21

‎02-15-2018 06:21

It's great to see you around @Mammasita125 and @Rich_Laue thanks for stopping by.

 

I would like to know if you keep having issues with your Blaze, have the instructions provided by our friend worked? If you keep having problems, could you please tell me which troubleshoot have you tried so far?

 

Hope to hear from you soon. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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