Wrong time and date

[Billit]

I have tried everything to fix it but nothing is working

[Billit]

Wrong time and date

[Driver8666 · Accepted solution]

DId you try syncing it with your phone? For your Blaze to display the correct time and date Automatic Time Zone settings must be enabled. A sync is then required. 

[Billit]

After trying to fix it and just playing I have managed to get it working again.

[Driver8666]

One other thing. Never shut it down. This way, you'll always have the correct time. When you sync, the time will be updated. I sync mine at least once a day. Minimum. 

[Rich_Laue]

@Billit can't really say what fixed it, but a sync should in theory be what did. Glad it has been corrected. 

We don't know if it was off because of switching timezones or because it was shutdown? Telling us you tried everything, tells us nothing about what was tried, this means anyone helping will have to answer as if nothing has been tried. 

[AlejandraFitbit]

A warm welcome to the Community @Billit. @Driver8666 and @Rich_Laue thanks for stopping by and the instructions provided.  I am glad to hear that your time inconvenience has already been resolved. If you need anything else, do not hesitate in posting it.

See you around. 

[Mleetex]

My was lost then found, but after charging it, it has wrong date and time. I have pushed the button on the charger and everything. But it still has wrong date and time. Time is a hour ahead and the date is way off. How did you fix yours?

Thanks Mleetex

[Rich_Laue]

Hello @Mleetex please see the accepted solution above, it explains how the fixed the time issue 

My guess is that the lost tracker had a drained battery when it was found. Unfortunately when a clock doesn't have electricity to keep it running the time will be off, a sync of the tracker will get everything up to date .

[LindaK711]

I turned the Bluetooth off on my apple tablets then made sure that the Bluetooth was on and visible on my phone.  Then it went into the Fitbit app on my phone and synced it and the date and time was corrected.  I turned the tablets off because the Fitbit gets confused on which item it is supposed to be paired with and only my phone can do give GPS data. Thank you for your help.

[LizzyFitbit]

Hi @LindaK711, welcome on board!

I'm sorry for the delayed response and I'm glad to hear that the date and time are now correct on your Blaze. I appreciate you for letting us know the steps that you took to get this fixed. You did a great job!

I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.

See you around! 😎