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draining battery since update

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‎04-28-2016 13:37

‎04-28-2016 13:37

I had more than half a battery this morning,since the update it died by noon. The screen never seem to shut off....
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‎04-28-2016 22:34 - last edited on ‎08-25-2024 09:55 by Fitbit Moderator

‎04-28-2016 22:34 - last edited on ‎08-25-2024 09:55 by Fitbit Moderator

Hi donnasicilia,

please try resetting your Blaze by keeping the left button and the lower right button pressed until you see the Fitbit logo on it's display.

Regards,

Stefan

Stefan
Charge, Charge HR, Blaze, Versa, Versa 2, Charge 5, Versa 4, Charge 6, Aria, Aria 2
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‎04-29-2016 04:31

‎04-29-2016 04:31

The actual update does use a lot of the battery power, that's why the process won't let you update when the battery is too low. This might be the reason the battery is now low., personally at this time I would not be concerned and just keep an eye on it.
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‎06-03-2016 09:40

‎06-03-2016 09:40

Hello @donnasicilia welcome to the Fitbit Community! 🙂 I would like to ask if you are still experiencing issues with your Blaze display? Is your Blaze on the latest firmware version? @Rich_Laue and @Talahthas thanks for your cooperation! 🙂 

 

 

Retired ModeratorAngela | Community Moderator

It is health that is real wealth and not pieces of silver and gold! Share your story!

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