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iPhone bluetooth won't find Blaze

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‎02-17-2021 11:33

‎02-17-2021 11:33

Hello, 

 

I've been having trouble syncing my Blaze on my iPhone 6 so I went through the steps and did the "forget my device". Now it won't find it again. I've tried shutting both the Blaze and my phone off and back on, but it didn't help. 

 

Please help!

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‎02-21-2021 09:37

‎02-21-2021 09:37

Hi @KLP2711 when you say forget the device, you did forget the device on the phones Bluetooth, not in the Fitbit app? 

Now open the Fitbit app and you should be promoted to agree to connecting the tracker. 

The user can not directly connect the tracker to the phones Bluetooth. 

Are these the sync tips that you went through. 

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