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‎08-11-2017 01:59

‎08-11-2017 01:59

Since recent update. I now have to log in every time I want to check my dashboard updates. I also lost all my data  after update. Seems  like a catastrophic  up date.

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‎08-11-2017 10:09

‎08-11-2017 10:09

Are you sure you are signing into your account with the right User name?

 

I did not lose anything on my dashboard.

 

Contact support so they can look into your account. Use the Help at the top of the forum

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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‎08-12-2017 00:07

In response to WendyB

‎08-12-2017 00:07

Ive noticed after signing in, that it tes a while to update the fitbit data.

You data is kept on the fitbit server, not your phone. Have you checked fitbit.com? 

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