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my fitbit blaze does not automatically track sleep

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‎05-10-2016 08:16

‎05-10-2016 08:16

The blaze instructions say to just wear it to bed, and it will automatically track sleep...it did not. It only seems to work when I ACTIVATE sleep mode from the app...??
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6 REPLIES 6

‎05-10-2016 08:48

‎05-10-2016 08:48

I have had a blaze for a few months now and have really liked it. With this last upgrade however I noticed that it does not always track sleeping correctly. It has been off by between 1 and 3 hours ever since. It knows when I wake up but has a hard time telling when i fall asleep. I have a few other unrelated problems that have just started occurring since that update as well so they must have messed something up. I'm sure it will be fixed soon.

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‎05-10-2016 10:24 - edited ‎05-10-2016 14:13

In response to fudge22

‎05-10-2016 10:24 - edited ‎05-10-2016 14:13

Maybe adjusting the sleep setting to sensitive,  or restarting the tracker 

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‎05-10-2016 11:51

‎05-10-2016 11:51

not really sure what you are trying to post?!?
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‎05-10-2016 11:53 - edited ‎05-10-2016 14:58

In response to mmtj

‎05-10-2016 11:53 - edited ‎05-10-2016 14:58

I think the suggestion was to adjust the sensitivity of your fitbit or to reset the watch

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‎05-10-2016 14:16

In response to fudge22

‎05-10-2016 14:16

Fixed. Note to self: maybe i should not posting after coming of a 14 hour work shift with 3 hours of driving.

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‎05-14-2016 06:22

In response to Rich_Laue

‎05-14-2016 06:22

Hello @mmtj welcome to the Fitbit Community. It's great to have you here 🙂 Your Blaze uses Autodetection to track your sleep. Autodetection is based on your movement. When you haven’t moved in over an hour, algorithms assume that sleep has begun, which is confirmed by the length of time your movements are indicative of sleep behavior only (rolling over, etc). Morning movement tells your tracker that you’re awake. If you’re not moving but not asleep for long periods of time it’s possible for your tracker to falsely record sleep, in which case you can delete the sleep record from your dashboard. Because our auto-detection algorithms require time to confirm that you’re awake for the day, it takes about an hour for your sleep log to appear once you’ve synced in the morning. 

 

If your sleep is not being recorded, restart your Blaze and review your sleep tracking sensitivity to movement as advised by @Rich_Laue.  @fudge22 thanks for your cooperation. 

 

I'll be around if you have any questions. 🙂 

Retired ModeratorAngela | Community Moderator

It is health that is real wealth and not pieces of silver and gold! Share your story!

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