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sync problem

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‎07-03-2021 10:19

‎07-03-2021 10:19

Blaze stopped syncing with Samsung Galaxy phone almost 2 weeks ago.  Can't find any way to get it to sync. Clicking on "sync now" doesn't even try to sync, just shows an exclamation point in a red circle.

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4 REPLIES 4

‎07-08-2021 02:25

‎07-08-2021 02:25

Mine also has been doing that. I have to turn the watch off. Wait 30 seconds.

Then  turn it back on. Go to setting make sure the bluetooth classic is on. 

Then go to settings in phone and make sure bluetooth and location is on .

Then on app swipe down and it should work

 

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‎07-24-2021 02:47

In response to Dasherman

‎07-24-2021 02:47

This is now happening with my favorite FitBit, my Blaze as of this morning. I have an Ionic but Blaze has remained my most dependable, trouble free FitBit. Now this morning it won’t sync steps with my Fitbit iOS app. It is still registering steps on the Blaze itself. I’ve tried everything but no joy. Have it in charger, giving it a rest lol, will use Ionic for now but gutted. Wondering if they just wear out & quit working. Will try your solution later. 

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‎08-02-2021 08:13

In response to MinnieStar

‎08-02-2021 08:13

I'm having the same issue today. Of course after I just went to the gym, this happens. Ugh 

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‎08-11-2021 19:55

‎08-11-2021 19:55

Mine won't sync with my iPhone since July 24.  Tried today again and got a message that Fitbit no longer supports the Blaze.  Grrr!  Anyone else having this issue?

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