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tracker not found

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‎10-24-2017 16:29

‎10-24-2017 16:29

My blaze connected fine yesterday but not when it tries to sync it says tracker not found. I have my location, my wifi, and my Bluetooth on. I have no idea what's wrong with it please help.

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‎10-24-2017 16:34

‎10-24-2017 16:34

discovery may be off on your mobile. Power it down by holding the right button until it says "slide to off"

now power back on by holding that same button until the logo appears.

Go to settings>bluetooth on your mobile and click your Blaze when it gets discovered.

Hope this helps @sallison245, welcome to forums.

Community Council Member

WmChapman | TX

Ionic, Versa, Blaze, Surge, Charge 2, 3 SE, AltaHR, Flex2, Ace, Aria, iPhoneXR "Every fitbit counts"

Be sure to visit Fitbit help if more help is needed.

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