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won't sync

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‎09-19-2017 07:17

‎09-19-2017 07:17

My blaze won't sync! I have it connected to my phone, computer and tablet and can't get it to sync with any of these. And since it is constantly trying to sync, the battery is being drained quickly. I have tried uninstalling, and have restarted my phone. I have charged the battery fully and still cant sync, it has been 3 days now and still nothing.

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3 REPLIES 3

‎09-19-2017 13:35

‎09-19-2017 13:35

@m4k What are you using to sync?  iphone, android or computer?  

Please make sure you have all devices close by have bluetooth turned off.  

Restart your phone and turn bluetooth on and off.  

 

With me, the main issue is usually too much bluetooth interference.  

 

Please let us know if this helps.  

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‎09-19-2017 15:03

In response to kawaiiko

‎09-19-2017 15:03

Thank u. this worked. I am syncing to my phone.

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‎09-20-2017 06:00

In response to m4k

‎09-20-2017 06:00

A warm welcome to the Forums @m4k, thanks for troubleshooting this issue by yourself and @kawaiiko for stopping by.

 

I am glad to hear that your syncing issue has been resolved and that your Blaze is now working properly. If you need anything else, do not hesitate in posting it.

 

Keep the stepping up! Woman Wink

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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