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Change email

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‎10-16-2017 13:51 - last edited on ‎09-09-2020 09:26 by Fitbit Moderator

‎10-16-2017 13:51 - last edited on ‎09-09-2020 09:26 by Fitbit Moderator

I need to amend my email and can't find a way to do it

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‎10-16-2017 14:57 - edited ‎10-16-2017 15:05

‎10-16-2017 14:57 - edited ‎10-16-2017 15:05

On a PC go to fitbit.com and log in

go here

Highlight your "old" email address under your prophile pic

type in your "new" contact email address

(double check) then Type your password in the box that appears below your email address. Now scroll to the bottom of the page and click Submit.

 

 

this changes your contact email address not your name or user name.

Community Council Member

WmChapman | TX

Ionic, Versa, Blaze, Surge, Charge 2, 3 SE, AltaHR, Flex2, Ace, Aria, iPhoneXR "Every fitbit counts"

Be sure to visit Fitbit help if more help is needed.

View best answer in original post

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3 REPLIES 3

‎10-16-2017 14:57 - edited ‎10-16-2017 15:05

‎10-16-2017 14:57 - edited ‎10-16-2017 15:05

On a PC go to fitbit.com and log in

go here

Highlight your "old" email address under your prophile pic

type in your "new" contact email address

(double check) then Type your password in the box that appears below your email address. Now scroll to the bottom of the page and click Submit.

 

 

this changes your contact email address not your name or user name.

Community Council Member

WmChapman | TX

Ionic, Versa, Blaze, Surge, Charge 2, 3 SE, AltaHR, Flex2, Ace, Aria, iPhoneXR "Every fitbit counts"

Be sure to visit Fitbit help if more help is needed.

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‎10-16-2017 21:16

In response to wmchapman

‎10-16-2017 21:16

Thank you

Sent from my iPhone
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‎02-26-2019 20:09

In response to wmchapman

‎02-26-2019 20:09

have the same problem. I signed in with the incorrect email address. There is no email address under my profile pic. What do I do now? I just got my fitbit alta and I have so many issues. The other one is that although it is fully charged, it only works for a few minutes and then turns itself off???

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