My Fitbit time is an hour ahead and I’ve tried resycning it, turning off auto time set, turning it back on, changing time zones and changing it back, turning auto set back on, signing out and signing back in, changing clock face settings, updating th...
Along with displaying the wrong time on my Charge 2 there’s some kind of glitch with the steps some days it’s carrying over the extra steps from the day before and just now it had me over 11k steps then just before midnight it dropped me down to like...
My Fitbit Charge 2 decided I should be an hour ahead one morning this week. I didn't touch any of the settings. I've unpaired, restarted, reset the charge. I uninstalled and reinstalled the app. I've tried everything from my main profile. Nothing is ...
In a follow-up to the previously-titled thread that is now locked, I have just gotten the Moto 6 2026 and Charge 2 is not appearing in the Bluetooth list which is affecting how I would sync my information from the Fitbit Charge 2 to the Fitbit app. I...
Just bought a second hand Charge 2. Yes, I know it's old, don't care, just want it to work like a pedometer and record certain steps and distance. I don't want it to record all my steps in a day, just the ones I take when I am specifically doing a wa...
My app has stopped recognising any activity. Last weekend everything was working fine then 2 days later my tracker is showing calories burnt after a class but on syncing to the app…no exercise registers. I have done all the recommended stuff…opening...
This morning, I replaced my old phone (Android 9) with a new phone (Android 16). My Charge 2 was syncing on the old phone as of this morning using what I presume is an old version of the app that would work with Android 9. It will not sync or pair w...
My charge 2 has been in storage and now will charge but will not boot up. Please helpModerator Edit: Clarified subject
Hi everyone I know my charge 2 is getting on a bit I forget to change it up and when i did the time and date is wrong. I've done all the steps to correct it but it will not work and please can someone tell me how to change the clock face and add di...
My Charge 2 no longer syncs with my cellphone.Moderator Edit: Clarified subject
Andriod 15 cannot get charge 2 to connect even though it is showing in app & bluetooth. Moderator edit: updated subject for clarity
Charge 2 bought last year recently decharged fully when on holiday. It won’t charge again despite cleaning contacts etc.. TIA Moderator edit: updated subject for clarity
Hi! When i bought this watch it showed an option for changing your alias (as far as i can remember) so the chatter gives you personalized notifications. I want to change my alias and I'm not capable of finding a way to do so. Any idea where the optio...
Hello, I am setting up a new charge 2 (I know it's too late but it was in cupboard and I forgot about it)The thing is device is stuck on www.fitbit.com/setup. After I connected and paired through app, it asks for update, but couldn't, and so device i...
I've been charging my Charge 2 and its showing its full, but when I take it out of the charger, it doesn't want to turn on. Moderator edit: clarified subject.
Hourly steps not always updatingAs the images show, my device clearly shows that I have completed 9 consecutive hours of 250+ steps, but the app has skipped an hour. This is becoming a more frequent occurrence. I've deleted data caches, disconnected ...
I forgot to charge my charge2 for almost 2 months then yesterday i tried to charge it but no image will pop to its screen ..though if i press the start button it will vibrate Moderator edit: formatting
Hello, I can no longer modify interval training on the app. (Duration, number rest etc)Is there any solution ?best regards
Hi to all I have a charge 2 bought in 2018. What can I do now that fitbit is merged with Google? Moderator Edit: Clarified subject.
I’ve tried all - every one - of the ideas recorded by others. I’m still not able to get connected
I went on a 9.3 mile bike ride today - over 1 hour of activity. I know because I looked at my tracker before ending the activity. The app is only picking up .03 miles & 31 minutes. However, the active minutes on the app is 85. I am not sure it's pick...
I've tried everything that the forums have said to do while trying to connect my Charge 2 with my phone(s). I tried with my old phone first, the one it was orginally paired to. And it doesnt connect. (I disconnected it first) It does not show in blue...
My current Charge 2's screen died today. It's still recording steps and giving information but the screen is totally blank. However awhile back at an Estate Sale I purchased a brand new in the box Charge 2. However when I opened the box today a...
I bought a new Charge 2 only for step tracking. Unable to complete software update to pair it to app. Keep getting message “Couldn’t update” Any ideas what I can try? I’ve done all the basics. Uninstalling app, using different phones, clearing app c...
I have recently started an ASYNCH workout course at a university that requires I track my workouts with a fitness tracking watch as a way of proving that I have done them. I tried to do this today. I made sure the watch and phone were synced minute...
My Charge 2, which I have had for quite a few years now, has suddenly developed issues. Yesterday, after having been charged on the Thursday beforehand, the power went down much faster than it usually does. A couple of times yesterday, it even had a ...
Hi , I’ve just brought a Fitbit charge 2 , It has the scrolling message on the screen of www.fitbit.com/setup. I’ve downloaded the app but it won’t update, message on app says something went wrong , try again. I’ve googled and tried everything it sug...
Hello,I used a fitbit charge 2 back in 2017, lost the charger, found the charger earlier this year, and wanted to get back to using it. I can't figure out how to pair it to my new phone or app. The fitbit charge 2 is at firmware 22.54.06 if that is a...
I keep getting a screen that shows www.fitbit.com/setup Moderator Edit: Clarified subject
My Charge 2's screen died yesterday after maybe 8 years of the usage. Kudos for high-quality hardware Fitbit. Hope my just ordered Charge 6 will work at least half of this time.Moderator Edit: Clarified subject
My Fitbit was not charged for 10 days and now I can't get the date and time to update Moderator Edit: Clarified subject.
App no longer records sleep, step, etc after going to google. Hasn't recorded in two days since I went to google. Bad move on technology. Moderator edit - updated subject for clarity
Calories are not showing on main screen since August 4th. If you open the food tab, your items are in there, however, it does not show when you open app. Thanks Moderator edit: updated subject for clarity
Hi Folks,I removed my old Fitbit band and tried to replace it with a new one. The new one won’t attach because there’s still residue from the old band on the clamp. I’ve tried rubbing alcohol, tweezers and even my fingernail, and nothing will remove ...
Ever since I updated to my Google account earlier this week (since I kept getting a message to update or my device would no longer sync) my battery drains daily. It used to last over a week. This is why I loathe updating anything on phones and watche...
my charge 2 has a black screen with an exclamation mark on the screen. it's full charged and up to date. Nothing else comes on the screen. I tried to install as a new charge 2. got the pair number but won't connect.Moderator Edit: Clarified su...
This morning I had to re-log into my fitbit account on my S24 which seemed odd. Now today it hasn't shown the more detailed sleep stages like, deep sleep, rem sleep etc. I seem to recall something like this happening previously and I had to turn so...
I've dug out my very old charge 2 and can't figure a few things on the app. If anyone can help, I'd be grateful. How can I see what percentage the battery is at? Also, where has my favourite feature, the resting heart rate gone? Thanks Moderator Ed...
Hello,I've checked the options regarding the "limited warranty" for older devices and I don't think I have much in the form of options, so am hoping the community can make some suggestions.The last time I charged my FitBit Charge 2, around a week and...
My Charge 2 stopped tracking my sleep after a recent update. Any suggestions how to get this back?