Ever since I updated to my Google account earlier this week (since I kept getting a message to update or my device would no longer sync) my battery drains daily. It used to last over a week. This is why I loathe updating anything on phones and watche...
my charge 2 has a black screen with an exclamation mark on the screen. it's full charged and up to date. Nothing else comes on the screen. I tried to install as a new charge 2. got the pair number but won't connect.Moderator Edit: Clarified su...
This morning I had to re-log into my fitbit account on my S24 which seemed odd. Now today it hasn't shown the more detailed sleep stages like, deep sleep, rem sleep etc. I seem to recall something like this happening previously and I had to turn so...
My app has stopped recognising any activity. Last weekend everything was working fine then 2 days later my tracker is showing calories burnt after a class but on syncing to the app…no exercise registers. I have done all the recommended stuff…opening...
I've dug out my very old charge 2 and can't figure a few things on the app. If anyone can help, I'd be grateful. How can I see what percentage the battery is at? Also, where has my favourite feature, the resting heart rate gone? Thanks Moderator Ed...
Hello,I've checked the options regarding the "limited warranty" for older devices and I don't think I have much in the form of options, so am hoping the community can make some suggestions.The last time I charged my FitBit Charge 2, around a week and...
My Charge 2 stopped tracking my sleep after a recent update. Any suggestions how to get this back?
My fitbit isn't calculating the calories burned correctly today. My height and weight are correct in the app. I am 5' 4" 192.5#. I took 4833 steps today and it's registering 789 calories. Yesterday, I took 2857 steps and it shows 1790 calories.Edited...
Hello,Back in March this year, I received an email advising me that I need to make some changes by February 2026, namely to register my existing fitbit account with a google account, or face losing the data that has been generated since I first opene...
This is silly, I just want to sync the time Moderator Edit: Clarified subject
Hi. I am samarth from India. I have a charge 2 with a black screen but the green lights do work. I am not at all getting an response from the tracker. Please help me with this issue Moderator Edit: Clarified subject.
about 2 weeks ago i got a fitbit charge 2 for my gym class in college. i need to track exercises weekly and i can do running and walking on the phone app but logging anything from the workout on the watch is not possible. i spoke with fitibit custome...
hi my charge 2 japanese language,apps showing to update tracker language and keep on display the message even though i click and successfully update. please help guide me how to change language,i read from few forum,need to change country which i can...
How to set this thing up since it's stuck on that screen? Moderator edit: clarified subject.
Synced to phone and phone was saying to update the tracker now that message is not on phone but have tried all switching off/on restarting everything and still is showing this screen
On May 24th my fitbit screen froze and joked on a few Doctor Who groups that The Rani broke my fitbit and thought it might work again after letting it die but afterwards is now the screen is like this so it still works but the screen is buggered so d...
How do we reactivate Deep Sleep, REM, etc? That’s the only useful data I want from sleep schedules. Now it just shows asleep, awake, restless. Otherwise I’ll need a different product than fitbit. I might have to change anyway since google will have a...
I started using my Charge 2 for the first time in several years, but I can’t get it to track sleep. The firmware is version 22.58.0, whichI believe is up to date. I tried restarting the app, uninstalling and reinstalling the app, restarting my phone,...
Charge 2 not even 2 years old will not hold charge for the past two weeks. One charge used to last nearly a week. what do I do? Moderator edit - updated subject for clarity
The issue that started this thread is that exercise is not being logged bythe app. Along the line someone mentioned their historical data disappeared.For me when you removed the ability to view exercise online you virtuallyremoved all my history. It'...
Charge 2 has cracked screen after a day in the sun in the uk Moderator edit - updated subject for clarity
Hi All, over last three years I've been able to connect both a Charge2 and a Sense to my account. About a month ago the Charge2 stopped syncing. I know it is working OK as I can pair and sync with another phone (through another fitbit account). Als...
Several days ago my Charge 2 suddenly stopped syncing. I tried every single step from the help article multiple times - turned Bluetooth on/off, restarted my phone, reinstalled the app with removing cache and storage, reset the tracker, removed the t...
I charged my Fitbit Charge 2 last night but this morning the screen just shows the fitbit logo with the text www.fitbit.com/setupIt also won't sync to my phone. What's going on?I haven't migrated to a Google account yet as I have a personalised Gmai...
I have a Charge HR 2 and an android cell phone with the Fitbit App. I was recently forced to migrate my Fitbit account to Google. 1. How can I receive a weekly email summarizing my activity, as I did prior to the forced migration to Google? (I've go...
I recently changed from a iPhone 12 to an Andriod phone and I am unable to connect my Charge 2 through the Fitbit set up process. My phone is a Honor x6b running Android 14 1/ From the Fitbit app on my phone, I select the "watch & phone" icon in the ...
Since I migrated my charge 2 to Google, my watch is acting weird.When I sync, my watch whizzes through all the settings then stops on alarm.It won't move from alarm and I can't read the time now.
How do we reactivate Deep Sleep, REM, etc? That’s the only useful data I want from sleep schedules.without it, there is zero reason to suffer through this silly annoying tracker.
08 April, 2025The last time my Fitbit recorded my calorie burn correctly was on March 27, 2025. Since then, it has been seriously under recording the numbers. Today, for example, I have only burned 82 calories and it is nearly 11:30am. I should have ...
My watch is syncing with iphone 15 proAnd today I lost the silver color one backside of watch Can I were it without that ?If not where can I get it in Hyderabad, India
I’ve recently started to use my older charge 2 again. ! Trying to kickstart my exercise routine. I find that even though I activate the workout button on my charge and click finish at the end the session doesn’t show on the app? This is disappointing...
I'm giving my old Fitbit charge 2 to a friend and I'm to delete my data first. I cannot find how to do this, I know I can reset by holding in the button for 10 secs. I've checked out a You Tube video and its saying to log on to the Fitbit website but...
I have a 5 year old charge 2 which has a cracked screen and needs daily charging. Can anyone advise on best model to upgrade to? I see that fitbit is now run by google - is it worth getting a google smart watch replacement, will it keep updating hist...
Charge 2 steps did not reset to zero at midnight. Tried restarting tracker but all that showed was the Fitbit logo, so I don’t think it restarted. Steps will not reset and are adding on to yesterday’s.
Got my Fitbit charge 2 in around 2020, band broke and haven't used it since today, been about 5 years since I've used it and I have completely forgotten my password and email, tried all my emails, and there is no longer a Fitbit app on desktop to I c...
I have been using my charge 2 for not long and all of a sudden the screen when really dim where you have to be in a very dark place to see it hopefully someone finds a sollution
I have read the existing suggestions but am still unable to resolve my issue. My previous Charge 2 was working fine until early Feb 2025. It then would no longer sync and I tried the suggestions in this community and nothing worked, so I thought it m...
Is Fitbit giving any support to Charge 2 devices? I can not set the correct time or date on my device. It is not a device shown on their website to allow trouble shooting. Is it just my bad eyesight or has it become obsolete?Moderator Edit: Clarifi...
None of my workouts are saving on the app. It's like my charge 2 & the fitbit app are not syncing properly. I have re-installed the app, updated the app & reset it. I have also tried manually adding the activity but it disappears. I did everything cu...
