My app has stopped recognising any activity. Last weekend everything was working fine then 2 days later my tracker is showing calories burnt after a class but on syncing to the app…no exercise registers. I have done all the recommended stuff…opening...
I've been charging my Charge 2 and its showing its full, but when I take it out of the charger, it doesn't want to turn on. Moderator edit: clarified subject.
Hello, I am setting up a new charge 2 (I know it's too late but it was in cupboard and I forgot about it)The thing is device is stuck on www.fitbit.com/setup. After I connected and paired through app, it asks for update, but couldn't, and so device i...
Hourly steps not always updatingAs the images show, my device clearly shows that I have completed 9 consecutive hours of 250+ steps, but the app has skipped an hour. This is becoming a more frequent occurrence. I've deleted data caches, disconnected ...
I forgot to charge my charge2 for almost 2 months then yesterday i tried to charge it but no image will pop to its screen ..though if i press the start button it will vibrate Moderator edit: formatting
Hello, I can no longer modify interval training on the app. (Duration, number rest etc)Is there any solution ?best regards
Hi to all I have a charge 2 bought in 2018. What can I do now that fitbit is merged with Google? Moderator Edit: Clarified subject.
I’ve tried all - every one - of the ideas recorded by others. I’m still not able to get connected
I went on a 9.3 mile bike ride today - over 1 hour of activity. I know because I looked at my tracker before ending the activity. The app is only picking up .03 miles & 31 minutes. However, the active minutes on the app is 85. I am not sure it's pick...
I've tried everything that the forums have said to do while trying to connect my Charge 2 with my phone(s). I tried with my old phone first, the one it was orginally paired to. And it doesnt connect. (I disconnected it first) It does not show in blue...
My current Charge 2's screen died today. It's still recording steps and giving information but the screen is totally blank. However awhile back at an Estate Sale I purchased a brand new in the box Charge 2. However when I opened the box today a...
I bought a new Charge 2 only for step tracking. Unable to complete software update to pair it to app. Keep getting message “Couldn’t update” Any ideas what I can try? I’ve done all the basics. Uninstalling app, using different phones, clearing app c...
I have recently started an ASYNCH workout course at a university that requires I track my workouts with a fitness tracking watch as a way of proving that I have done them. I tried to do this today. I made sure the watch and phone were synced minute...
My Charge 2, which I have had for quite a few years now, has suddenly developed issues. Yesterday, after having been charged on the Thursday beforehand, the power went down much faster than it usually does. A couple of times yesterday, it even had a ...
Hi , I’ve just brought a Fitbit charge 2 , It has the scrolling message on the screen of www.fitbit.com/setup. I’ve downloaded the app but it won’t update, message on app says something went wrong , try again. I’ve googled and tried everything it sug...
Hello,I used a fitbit charge 2 back in 2017, lost the charger, found the charger earlier this year, and wanted to get back to using it. I can't figure out how to pair it to my new phone or app. The fitbit charge 2 is at firmware 22.54.06 if that is a...
I keep getting a screen that shows www.fitbit.com/setup Moderator Edit: Clarified subject
My Charge 2's screen died yesterday after maybe 8 years of the usage. Kudos for high-quality hardware Fitbit. Hope my just ordered Charge 6 will work at least half of this time.Moderator Edit: Clarified subject
My Fitbit was not charged for 10 days and now I can't get the date and time to update Moderator Edit: Clarified subject.
App no longer records sleep, step, etc after going to google. Hasn't recorded in two days since I went to google. Bad move on technology. Moderator edit - updated subject for clarity
Calories are not showing on main screen since August 4th. If you open the food tab, your items are in there, however, it does not show when you open app. Thanks Moderator edit: updated subject for clarity
Hi Folks,I removed my old Fitbit band and tried to replace it with a new one. The new one won’t attach because there’s still residue from the old band on the clamp. I’ve tried rubbing alcohol, tweezers and even my fingernail, and nothing will remove ...
Ever since I updated to my Google account earlier this week (since I kept getting a message to update or my device would no longer sync) my battery drains daily. It used to last over a week. This is why I loathe updating anything on phones and watche...
my charge 2 has a black screen with an exclamation mark on the screen. it's full charged and up to date. Nothing else comes on the screen. I tried to install as a new charge 2. got the pair number but won't connect.Moderator Edit: Clarified su...
This morning I had to re-log into my fitbit account on my S24 which seemed odd. Now today it hasn't shown the more detailed sleep stages like, deep sleep, rem sleep etc. I seem to recall something like this happening previously and I had to turn so...
I've dug out my very old charge 2 and can't figure a few things on the app. If anyone can help, I'd be grateful. How can I see what percentage the battery is at? Also, where has my favourite feature, the resting heart rate gone? Thanks Moderator Ed...
Hello,I've checked the options regarding the "limited warranty" for older devices and I don't think I have much in the form of options, so am hoping the community can make some suggestions.The last time I charged my FitBit Charge 2, around a week and...
My Charge 2 stopped tracking my sleep after a recent update. Any suggestions how to get this back?
My fitbit isn't calculating the calories burned correctly today. My height and weight are correct in the app. I am 5' 4" 192.5#. I took 4833 steps today and it's registering 789 calories. Yesterday, I took 2857 steps and it shows 1790 calories.Edited...
Hello,Back in March this year, I received an email advising me that I need to make some changes by February 2026, namely to register my existing fitbit account with a google account, or face losing the data that has been generated since I first opene...
This is silly, I just want to sync the time Moderator Edit: Clarified subject
Hi. I am samarth from India. I have a charge 2 with a black screen but the green lights do work. I am not at all getting an response from the tracker. Please help me with this issue Moderator Edit: Clarified subject.
about 2 weeks ago i got a fitbit charge 2 for my gym class in college. i need to track exercises weekly and i can do running and walking on the phone app but logging anything from the workout on the watch is not possible. i spoke with fitibit custome...
hi my charge 2 japanese language,apps showing to update tracker language and keep on display the message even though i click and successfully update. please help guide me how to change language,i read from few forum,need to change country which i can...
How to set this thing up since it's stuck on that screen? Moderator edit: clarified subject.
Synced to phone and phone was saying to update the tracker now that message is not on phone but have tried all switching off/on restarting everything and still is showing this screen
On May 24th my fitbit screen froze and joked on a few Doctor Who groups that The Rani broke my fitbit and thought it might work again after letting it die but afterwards is now the screen is like this so it still works but the screen is buggered so d...
How do we reactivate Deep Sleep, REM, etc? That’s the only useful data I want from sleep schedules. Now it just shows asleep, awake, restless. Otherwise I’ll need a different product than fitbit. I might have to change anyway since google will have a...
I started using my Charge 2 for the first time in several years, but I can’t get it to track sleep. The firmware is version 22.58.0, whichI believe is up to date. I tried restarting the app, uninstalling and reinstalling the app, restarting my phone,...
Charge 2 not even 2 years old will not hold charge for the past two weeks. One charge used to last nearly a week. what do I do? Moderator edit - updated subject for clarity