09-07-2025 10:14
09-07-2025 10:14
My Charge 2, which I have had for quite a few years now, has suddenly developed issues. Yesterday, after having been charged on the Thursday beforehand, the power went down much faster than it usually does. A couple of times yesterday, it even had a strange code, "22.58.00". I recharged it for a long period of time before heading to bed, but this morning upon waking up it seemed to be completely dead on charge. My charger doesn't charge it either. The only indicator of it having any kind of life is through the Fitbit app, which constantly says it's on 5% charge even when plugged into the charger for ages. I don't know why this is happening.
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09-07-2025 11:29
09-07-2025 11:29
@RLinders All rechargeable batteries have a lifespan. Your battery is about nine years old, making it very old in battery years. Your battery is dead.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
09-07-2025 11:29
09-07-2025 11:29
@RLinders All rechargeable batteries have a lifespan. Your battery is about nine years old, making it very old in battery years. Your battery is dead.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
09-07-2025 12:33
09-07-2025 12:33
Does this mean I need to buy a new Fitbit?
09-08-2025 03:57
09-08-2025 03:57
@RLinders Yes, you do.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
09-08-2025 04:47
09-08-2025 04:47
Okay, should I go for another Charge 2 or are those discontinued?
09-08-2025 04:58
09-08-2025 04:58
@RLinders The Charge 2 was discontinued years ago. It doesn't receive any support at all. The current model in the Charge series is the Charge 6. It has features like an ECG app and a stress management feature that you might or might not want. The Inspire 3 is a basic tracker that is the most like a Charge 2, except that it doesn't count floors.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.