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Charge 3 - charging problem

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‎09-04-2025 06:41 - last edited on ‎09-04-2025 15:07 by Fitbit Moderator

‎09-04-2025 06:41 - last edited on ‎09-04-2025 15:07 by Fitbit Moderator

My Charge 3 only turns on when connected to the charger. The battery level keeps stuck on 1% no matter how long it is put on charge.

Tried with cleaning port/reset the device and changing port bur the same issue!

Can anyone help???

 

Moderator edit: updated subject for clarity

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‎09-04-2025 15:18

‎09-04-2025 15:18

Hi there, welcome to the Community Forums @Malik.umer! It would be my pleasure to help you with your Charge 3, which only works when plugged into a power outlet.

Thank you for your efforts to resolve the issue. We want you to get you back on track as quickly as possible.

By entering this help article: Why isn't my Fitbit device's battery charging?, you'll find solutions to the charging issue your device is experiencing. Please confirm that you complete each step as described.

I'll be around.

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