Won’t let me change my calorie goal
Hi guys. I have tried to set my calorie goal back to 1200 and every time it resets it to 728 or some number in the 700s. How the heck am I supposed to live off that. Any help would be greatly appreciated
Forum Posts
How to revive an old Charge 3
I have an old Charge 3 that I was using up until about a year ago when I bought a Versa 4. I have been having problems with the Versa 4 and it is going to be replaced under warranty. While I'm waiting for it to arrive I would like to use the old Cha...
Resolved! Where can I buy Charge 3 straps?
Where can I buy these. Tried Amazon and Ebay, both sell junk ones Moderator Edit: Clarified subject.
Charge 3 connects to app, fully charged, responds with vibration but screen doesn't work
Hi - I'm the original owner of a Charge 3. It connects to the Fitbit app on my phone, says it's fully synched, battery is full and responds with vibrations when pressing the side button. But the screen won't turn on. I've tried changing the clock fac...
Charge 3- unable to see 4-digit code
Okay, to explain. At first all was great. When first started using Charge 3 Fitbit, I could change settings in the App on my iPhone XR, such as brightness, alarms etc. Easy peasy. Perfect as easier to see. Then, about a year to 18 months later, did a...
Charge 3 screen no longer lights up
The screen on my Charge 3 no longer lights up. Half of it is very dimmed and I have to be in a dark room to even see what time it is. It works fine otherwise as in recording data (sleep, exercise, steps, notifications etc). Anyone knows if it is poss...
Charge 3 - display doesn't work and won't connect to phone
I have a fitbit charge 3 and i got it friend a friend who doesnt use it anymore and lost access to the account they have with fitbit. The fitbit has a black screen but still vibrates on the charger meaning it charged but nothing will display and i ha...
Charge 3 won't turn on
Hello, I can't get my charge 3 screen to come on. I bought another 1 off ebay and it's the same thing won't light up. Please help,I miss my fitbit.Moderator Edit: Clarified subject
Lost Thousands of Step Data?
I've hit my Steps goal every month this year, now suddenly the Step totals have diminished on my app?Thousands of logged Steps have suddenly vanished, and there's no Dashboard online to prove that I accumulated these totals.What is going on? I tried ...
Agenda app not working-charge 3
I tried everything it seems, but my Agenda app doesn’t seem to work because I need to allow access to the calendar app. I’ve tried but I can’t and it has a warning symbol next to it, I went to the settings (iOS)to allow access to the calendar app, bu...
Charge 3 losing steps
I have a four year old Charge 3 which has served me well. This week though it seems to have knocked about 70,000 steps off my year so far total. I have been working my way up to an average 12,000 steps per day - no sooner had I achieved this last wee...
Charge 3 just won't work
I can get it to vibrate thats it. It will not restart no matter how many times i take it on and off the cord. Attempting for a couple days now and just wont work. Tried the 15 second restart method with taking it on and off. Moderator Edit: Clarifi...
Resolved! Charge 3 - erasing data if screen is dead?
Good morning,I have an old Charge 3 that I would like to send to recycling, and I would like to erase the saved data on it (or factory reset).I haven't used it in a couple of years. I upgraded to a Charge 5 when the Charge 3 started to have screen br...
Charge 3 black screen, unable to set up
The screen is broken. Adding a device through the app, the wristband vibrates and prompts for a verification code. Due to screen damage, the 4-digit verification code cannot be seen and cannot be bound. I plan not to look at the screen because his he...
Charge 3 black screen only vibrates
I have a Fitbit charge 3 that has a black screen and only vibrates. I have tried all troubles shooting steps like putting it on the charger holding the button for 15 seconds but nothing happens. I've also tried others troubleshooting tips to no avail...
New Charge 3 unable to connect with Fitbit app
Have an iphone 12 pro max previously using a charge 3 for a long time. screen died and ive replaced it with another charge 3 off amazon and the new one wont connect. Moderator Edit: Clarified subject
Charge 3- white line going throughout the screen
I have a white line going throughout the screen. How can I solve it Moderator edit: updated subject for clarity
How can i access fitbit pay or google pay
I just got a charge 3 a day ago and I realized that I can't use fitbit pay and it's not available on the app.
App Fitbit exercise tracker does not display data correctly (historical data)
When I look at my exercise data, if it's the current week it shows up fine, if I change to the previous week it shows the data wrong, empty days, you change weeks and other days are colored green, you go back to the current week and it shows some emp...
Unable to change settings time using Charge 3
I wanted to change my sleeping time in my app but it said I already had a sleeping time for that periode. So I deleted this sleeping time and wanted to insert a new sleeping time, but I got the same reponse: I already had a sleeping time for that per...
Charge 3 - screen not turning on
Fitbit Charge 3 - not used for some time. Charged it up. Charged ok. Screen won't come on. No longer have instructions. Can't afford to upgrade yet. How do i get screen working again please? - Is it worth trying? Should i just get a new smart watch? ...
Charge 3 black screen
My charge 3 has a black screen. I have tried everything that has been advised to fix it but nothing. This is obviously a known fault with Fitbit so why were they not recalled as this is not the fault of the consumer but a fault in the devices. Is thi...
Fitbit app not logging exercise
I have a charge 3. I track my exercise by selecting workout, pressing the button etc. Once I've finished, the workout does not appear on the app after I refresh it. This started after my charge froze when charging. I have done a forced reset of the c...
Charge 3 Resisting Reset Attempts
I see a lot of us are having the same issues.First, my watch had the 001 error message. Alright, checked the forum here and tried to reset it (8 seconds) and all that did was make the screen go black. I tried to change the watch face on the app, but ...
Charge 3 - black screen
My charger 3 has a black screen and I have tried all of the suggestions but screen still black. It it working in the app on my phone and makes all the noises when I try rebooting it but nothing but a black screen. I also reset the clock. Please help ...
Charge 3 - losing brightness
So obviously I have had my Charge 3 for quite some time. It’s worked fine for years other than losing some brightness in the display which I decided I could live with. After my workout last night, it started vibrating in pulses and displaying the smi...
Screen too dim to see
I am VERY frustrated. My first Fitbit quit charging after 2 years. Now my 2nd one is less than a year old and although it is actually working correctly, the screen is too dim to see at all. From looking through these boards this appears to be a known...
Charge 3 not working after swimming
My charge 3 stopped working after my swim last week, screen went black and just had a long vibration. I followed all of the advice, reset it, unplug it, plug it in, clean the points with rubbing alcohol, charge it for 3 days blah blah blah, it sorted...
Fitbit Charge 3
Hello all,I have an opportunity to buy a Charge 3 almost new at a great price. I have an Inspire HR right now bit do Aquafit and need a Fitbit that is water resistant. Would that be a good buy?
phone syncs with charge 3, but no show in bluetooth
following instructions, time zone is correct but actual time is wrong.Iphone will sync but it does not 'see' the Charge 3 in phone bluetooth settings. (Iphone 11)As a new user, I just wanted to correct the time on the charge 3, before trying it's ot...
Charge 3 screen too dim
Hi everyone, specially to the suppoŕt, I bought my charge 3 august 2023 internationally and now my screen has no display. i mean there is a display but you need to be in a dark room in order to see the display but you cannot tell whats on the disply...
How do I reset the time on Charge 3?
I need to reset the time Moderator Edit: Clarified subject
Charge 3 Screen Not Working and tried resets
Hi there,I'm trying to fix a Charge 3 for my mum who's not able to help with any serial number or purchasing details, for a few reasons.The Fitbit Charge 3 screen does not work. The watch charges and the green light comes on at the back and also vibr...
My device won’t find my fitbit charge 3
Hi I’m trying to work my fitbit haven’t used it in a long time because it wouldn’t sync to my device and I gave up and the time is wrong. Now it won’t even find my fitbit to sync to it. I tried everything I rebooted my fitbit nothing restarted my dev...
Charge 3 not turning on
Hi, My FitBit Charge 3 died last week during a ride. It was fully charged when I left and after a hour or two it just died. I tried charging it again but after about 10 minutes it gets a bit hot, so I disconnected it. Screen stays blank and button do...
Resolved! Charge 3 won't link to Huawei P30 Lite
Well it worked until it stopped followed all the instructions I could find, deleted app, deleted all on Bluetooth, rebooted etc etc and it just says set up is taking longer than usual, please be patient, we're on it. I don't think you are on it at ...
Charge 3 with an Error Code 001
Hi,it’s been sometime time that I’ve used my Fitbit (years). It’s not synced to my account and I’ve had it charged day, after some time there’s an error code 001, when I try to do a long restart (which was suggested in another post who is having the ...
No sleep data on the app
Hi there,since about three weeks ago, I have noticed that in my fitbit application the sleep data no longer show up. I installed the latest versions already, but still the sleep data wouldn’t come back. I have to check sleep data through the dashboar...
Live Heartrate and steps.stopped working
I have had a Charge 3 for a long time. My heart rate now she's as a range in the fitbit app. It used to be live and instaneous. My steps only update on app when I pull down to.refresh. I use to be able to.see both in real time. I tried to.research a ...
Resolved! Charge 3 has developed lines on the screen
How can I get rid of the lines on a display? Moderator Edit: Clarified subject