Forum Posts

Charge 3 - blank display

A friend gave me a Charge 3 new in the box.  Charged it and the display is blank so can't see the number to pair it with the app.  I've tried the 15 second reset procedure about 20 times.  No luck.  What pieces of utter crud these fitbits are.  I've ...

Kjohrf by Recovery Runner
  • 227 Views
  • 5 replies
  • 1 votes

Charge 3 cardio load takes 30 minutes to fully update

I am on a treadmill for 48 minutes. Cardio load was 15 when I started. At the end of the workout my cardio load is 25. But after waiting another 30 ish minutes, the cardio load spikes to 81. This is despite syncing the app multiple times during the w...

Charge 3 Stop calories burned notifications.

How can I stop calories burned notifications? I've tried everything I can find about it, but so far nothing has worked. The notifications continue to appear at odd times, including at night, which interrupts my sleep. I get the notifications even whe...

Rntbnb by Jogger
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  • 1 replies
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Charge 3 blank screen

Looked through hundreds of messages on here about Charge 3 blank screen and tried all the resets without success.  But couple of things I can't try as I have had to try and set up as new device as don't have original phone it was paired with.Device v...

amboman by Jogger
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  • 1 replies
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Can't turn on the heart rate on my Charge 3

My charge 3 had a firmware update. After this, the heart rate sensor flipped to the off position. It will not toggle to the "on" position. I have reset the fit bit multiple times. What do I do? This also affects sleep tracking. Moderator Edit: Clarif...

Resolved! Charge 3 stuck on the Fitbit logo

Hello, I got this charge 3 fitbit. For some reason the screen has a burned image of the Fitbit logo and then "001". It's really weird and makes the white text look slightly dimmer. I don't have the error message on screen. But you can see it behind t...

Resolved! Charge 3 blank screen

My screen of the Fitbit charge 3 is of but it vibrates. I stoped using it 1 year ago and I don’t have the same cellphone and I don’t know what to doModerator Edit: Clarified subject

Charge 3 is new and not charging, help

My fitness teacher gifted me a fit bit tracker charger 3 and it won't charge i can't even get the screen to work. It's my first time using this kind of device so I know nothing about it. Can someone help please?

WISO71 by Jogger
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  • 8 replies
  • 2 votes

Charge 3 vibrating and losing charge

Hi have a new charge 3 - I have synced it & downloaded the software updates. It seemed fine while this was happening.i have put it on my arm twice , pretty much straight away the screen goes black, the watch seems to vibrate continuously & it loses c...

Jillkr by Recovery Runner
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Charge 3 - faint 001 error

Fitbit charge 3 is showing very faint 001 error and logo, barely visible. I have left it on charge overnight so should be fully charged. I have tried hard reset several times, as suggested on other threads, however it's not working. When I press and ...

My NEXT Fitbit

My Charge 3 and Alta HR Fitbits are giving me fits...inconsistent ability to show my progress.I wish to find a NEW Fitbit and here are my top priorities:READABILITY - My Charge 3 screen is usually too dim (and I HAVE tried the settings)My Alta HR scr...

MeritAZ by Jogger
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Charge 3 vibrates but blank screen

Hi Fitbit teamMy Charge 3 fitbit isnt working, it vibrates when we push the side button or put on charging cable but doesnt show anything on the screen.I have tried to do the long restart but no result. Screen remains blank.At present Charge 3 is not...

Asheesh by Jogger
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  • 4 replies
  • 0 votes

Charge 3 - charging problem

My Charge 3 only turns on when connected to the charger. The battery level keeps stuck on 1% no matter how long it is put on charge. Tried with cleaning port/reset the device and changing port bur the same issue! Can anyone help???   Moderator edit: ...

Charge 3 won't charge and won't turn on

I am trying to repurpose my daughters charge 3 that she had sitting in her drawer.  At first I could get it turned on and charge.  The screen was initially half dimmed.  I also had a charge 3 that screen was blank and it was replaced with new charge ...

Charge 3 blank screen

Hi, I’ve tried all the restart and reboot steps I can find, but my Fitbit screen still will not turn on. I can feel a vibration when I attach the charging cable, but the display stays completely blank.Previously, holding the button while charging for...

_cate by Jogger
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Charge 3 display blank and it won't pair

Black screen: I removed my device from the app in order to add it again. Since this is impossible to do, I followed the steps of restarting my device as described in your protocols. Because my screen remains black, I cannot see on my device itself wh...

Resolved! Charge 3 black screen

My charge 3 vibrates but doesn't show anything at the screen witch is totalmente blackI' ve tríed all the metods that are posted but the dont work

Resolved! Charge 3 screen not displaying anything

I’ve tried all the restart /reboot change clock face and I still can’t get the screen to show. I can hear a vibrate when I attached the charge cable but that’s it. Even holding the button whilst on charge for 8 seconds use to vibrate at the 8/10 seco...

G-thang by Jogger
  • 706 Views
  • 4 replies
  • 2 votes

Charge 3 app doesn't record separate sleep sequences

 Every time I wake up in the middle of the night and go back to sleep after an hour or so, I click "Enter Sleep." And then it goes wrong. When I click "End Sleep" when I wake up again, only the end time is displayed. The time I was awake has disappea...

Kwassie by Recovery Runner
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  • 2 replies
  • 0 votes

Charge 3 won’t update

I just got my Charge 3, I tried to set it up on the Fitbit app, but it won’t let me Update it, I thought It was the Bluetooth connection, but when I try to connect it, it won’t connect.

Resolved! Charge 3 blank screen

I have a Fitbit Charge 3 from 2019. It last worked in early 2022 before the screen just went black. I can still feel it vibrate when i press down on the side of the Fitbit and the green light is sometimes on but that's it. It's still synced to my Fit...

Resolved! Charge 3 unresponsive not connected to app

I have a Charge 3 that I want to reconnect after not using for years. It's not connected to any app.It appears to be charged. Get vibrations and green lights but blank screen. Have tried all the resetting from other posts. Is this watch just now dead...

Resolved! Charge 3 - Blank screen

My daughter has a Charge 3 and the screen is constantly blank. App showing device is 100% charged and there are no firmware or software updates required. I’ve tried the fix of holding the button for 15 secs while connected, then disconnecting and rec...

Tryfan by Jogger
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Charge 3 black screen

My Charge 3 has completely black screen Upon pressing button vibration is available. How can I bring back screen to life?As a part of troubleshooting steps I removed device from Fitbit app. Now I can not add it because code is not visie on the screen...

Petrozja by Recovery Runner
  • 533 Views
  • 4 replies
  • 2 votes

Charge 3 blank screen

Hello I have been having issues with my charge 3 out of no where the screen went black and it’s still vibrating its very much unresponsive. I have tried several times and research to fix the issue but no solution. Please help. It’s still a good watch...

Charge 3 won't charge

My charge 3 won't charge. Gives a little buzz when connected then no charge. Any advice?   Moderator Edit: Clarified subject.

Ellie65 by Jogger
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  • 1 replies
  • 0 votes

Charge 3 black screen

Received Charge3 from family but screen is black. Still vibrates and logging data when looking at app on originally paired phone. Have been searching community forums and internet for solutions but nothing has worked. Tried multiple clock display cha...

Won’t let me change my calorie goal

Hi guys. I have tried to set my calorie goal back to 1200 and every time it resets it to 728 or some number in the 700s. How the heck am I supposed to live off that. Any help would be greatly appreciated

How to revive an old Charge 3

I have an old Charge 3 that I was using up until about a year ago when I bought a Versa 4. I  have been having problems with the Versa 4 and it is going to be replaced under warranty. While I'm waiting for it to arrive I would like to use the old Cha...

trecile by Runner
  • 631 Views
  • 5 replies
  • 5 votes

Charge 3- unable to see 4-digit code

Okay, to explain. At first all was great. When first started using Charge 3 Fitbit, I could change settings in the App on my iPhone XR, such as brightness, alarms etc. Easy peasy. Perfect as easier to see. Then, about a year to 18 months later, did a...

KG1966 by Jogger
  • 318 Views
  • 1 replies
  • 1 votes
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