The screen on my charge 4 is so dim I can hardly read the face. The battery is fully charged, no software updates available, I restarted it with the button method, and it is on Normal in the watch settings. What can I do? Thank you!
Exercises started manually on my watch, e.g. Outdoor Workout and Yoga, no longer appear in the app when I synch my Fitbit Charge 4.. I see activities that start automatically, e.g. Walk, and data like overall steps and heart rate. I’ve restarted the...
My charge 4 has decided to change the clockface on it's own has a running timer that I can't shut off. All I want to do is erase everything and start from the beginning. Any help out there?Moderator Edit: Clarified subject
I can't get my fitbit Charge 4 to go to bright mode and I can't change the date and time which did not automatically update to the correct time. Thank you. Moderator edit: updated subject for clarity
I usually get up at least once a night to visit the bathroom. Sometimes my charge 4 either doesn’t track my sleep after I get back in bed or doesn’t track the sleep before I get up. In either case, I was definitely asleep during the period not tracke...
My charge 4 has a totally black screen/face. I’ve tried long and short restarts while plugged in and on full charge and not plugged in. I’ve manually synced to the app. I’ve changed the watch face in my app. It vibrates to say it’s doing something, t...
Has something recently changed with the sleep tracking. I used to be able to adjust my sleep time and it would update my score. Now, if I change the sleep time it doesn’t change the score or recalculate the different categories (i.e. awake, REM, ligh...
No more tile on charge 4 since I have reinstall the fitbit application. So I cannot add my credit card. What should I do? Moderator edit: updated subject for clarity
I hard resetted by holding the button for 8secs. I see a charging line and a smiley face when plugged in. Changed the clock interface and still I only get a black screen. Please help fix this issue! Second time posting.Cannot update fitbit.Moderator ...
Charge-4 detects heart beats and heart rate graph was visible in the app up to midnight last night.I have read through all the recommended fixes1) reboot charge-4 - can see that is detecting my heartbeat2) deleted and restored fitbit app (iphone) - n...
I've tried restarting it. I disconnected and reconnected to bluetooth. but it still: gives me an error charging code while wearing. Also the screen is unresponsive and it keeps going to the do not disturb menu. Now I've waited for the battery to die...
FITBIT WARNINGI posted the following as review and now here. I contacted support and they broke it worse. I have no high/liw notification settings. It had stopped working but they removed the entire setting, mine was set for liw of 50 and high of ...
I just paired a new to me Charge 4 with my Android phone. It has counted over 112,000 steps today. I can see the steps quickly adding up in real time even on the app. I do not have Move Track and I have tried rebooting, uninstalling, etc. When th...
My charge 4 detected that I was spinning while I had a very strong neck and shoulder massage in a sitting position. Who else had interesting workout detection?
Raised a ticket, sent photos .... just want the serial number for my charge 4 cant get it, they arent allowed to give it to me .... security alledgedly .. wot a complete crock郎 I have no box Its not on the fitbit Itd not in the app on phone or comput...
i think the charger for my fitbit charge 4 is not correct... it has 2 pins when my device has 3 connecting dots. anyone have any experience with the 4? Moderator Edit: Clarified subject and label.
Just did my first treadmill walk (not a run, just a walk) using the treadmill option on my charge 4. The activity was recorded and shows in the app, including distance, calories and steps (1100), but those steps don’t seem to transfer into the total...
I took off my Charge 4 about three months ago, when the band broke. Glory be, even with a dead battery , my phone app is showing that I did 8,000 steps. What's going on? Moderator Edit: Clarified subject.
Why would I get a Fitbit. I can feel heart pounding really fast and uneven. Not only is my Charge 4 not registering my current afib after an hour, it is showing a regular heartbeat. I put on Apple Watch and it shows afib. ECG shows fast slow patt...
I have a fitbit charge 4 and I've recently moved to Google. My fitbit is now saying "Login to Spotify from the ftbit mobile app".This is all it shows and no longer displays the time. I cannot change the screen on my fitbit to anything else. I also ca...
My charge 4 stopped syncing. How can I reset it?Moderator Edit: Clarified subject
Neither my charge 4 or versa 4 are getting any notification, emails, etc. I have deleted app, reinstalled and still nothing. Did fitbit do an update that screwed things up? Any suggestions as what to do now. Moderator edit - updated subject for cl...
Hi, really hoping someone can help. I’ve got a charge 4, it’s been in a cupboard for a couple of years. I think it’s charging - it vibrates when connected to the charger and the green light is flashing on the back. The problem is that I can’t see any...
No stress management score for last 5 days. I wear my fitbit 24/7. This same issue also happened in late May 2025. All other functions of my Charge 4 are working perfectly. How can this be fixed?
I have been traveling internationally for 2 years with no issues but recently, my app doesn’t sync activities in real time. My watch is the correct time but it will have my sleep start at 11:30am and end at 7:00pm. Same for exercise and activities. I...
I bought the "Big Weather Stats" watch face. I paid for it on some random third party website for which I had to make an account. Then to confirm my payment issue I had to make a separate account for a website called LINK. I am getting really annoyed...
I’ve seen others say they had a blank screen on their charge. My grandparents never set theirs up because of this and I’m trying to sort it but nothing is working. I don’t know how long ago they bought it so can’t return it. Is there a pin hole or an...
Recently my Charge 4 is so dim I can only read it if I’m in a dark room. The brightness is set to normal and sleep mode is off. Has lots of battery power (doesn’t matter if it’s fully charged or needing a charge). I’m stumped? Moderator Edit: Clari...
Hi, Since the last update, my fitbit app is not working. I can’t see past data and also can’t see my goals. The rings on the today section of the app also don’t load. Is anyone else having this problem. It’s been going on for a few weeks now and with...
I have a charge 4 that broke recently, and have had the app for couple of years now. How does it work with the new subscription model?Thanks.
Since the last update two days ago I cannot see my SpO2 data anymore. A message informed me that I should download a SpO2 sop, but my device is not good enough to receive the new app. Is it an issue of the Fitbit app's last version or is it necessary...
My Charge 4 screen has gone black, after trying all the solutions, including through the help desk, apparently there is nothing to be done. However, even though I cannot see anything on the screen it still vibrates and still works. So I unpaired it i...
Hello, I hope someone can give me some ideas. My Fitbit Charge 4 time is roughly 2-3 minutes off from my phone time. I have: Cleared cache, Reset tracker, synced the Fitbit, cycled power on phone (Galaxy S24 Plus), unpaired the phone, and re paired i...
Why are you taking SpO2 tracking away? It says I have to download another app. Then it says its unavailable for my device. When this watch dies. Bye-bye Firbit. Moderator edit - updated subject for clarity
Hey! I wanted to use the fitbit charge 4 smartband, but I need to know if its possible to pair it with an android 13, and use the app LibreLink on it. Thank youModerator Edit: Clarified subject and updated label
Bought a new Charge 4 online from Wal Mart replacing my old Charge 4 that I broke the wrist band connection of the watch. I immediately notice the the display of the new tracker is significantly dimer. I rebooted the watch several times, installed ...
This is the second time this has happened on my charge 4. Is it possible to get it replaced? Moderator Edit: Clarified subject
Dear Fitbit Support Team, I hope this message finds you well. I am writing to express my disappointment and concern regarding my Fitbit Charge 4, which has suddenly stopped working. It is not charging or powering on, despite following all troubleshoo...
I am constantly getting incorrect readings. So I walked today for 1 and half hours - correct. My steps recorded as over 69000 - incorrect Miles around 49 - incorrect. As I only did around 7. I have restarted the app. Uninstall and reinstalled. Logg...
Why have you made water tracking so complicated. It was very easy previously to just tap the right size bottle. Now you have to tap multiple screens to accomplish the same task. It's cumbersome.