Hi everyone!I haven't been able to sign-in onto my Fitbit acct through the app. Messages I'm getting are: You haven't moved Fitbit to your Google account, but when I click sign-in with existing Fitbit account as they suggest I get: Check your details...
My Charge HR is not reading my heart rate at all. I’ve disconnect, reset, deleted, restarted, the whole 9. Anyone got any other ideas how to make it track my heart rate? Moderator edit: updated subject for clarity
Hello all. I only wear my Fitbit when I’m sleeping. If I wake up in the morning, take off my Fitbit, then go back to bed an hour or two later after putting it back on, then the sleep log indicates I was in deep sleep for the time I was awake and not ...
hi, let me ask! So my Fitbit hr is currently v36 so it can't be updated anymore so I won't be able to use it anymore! Is there any other way to update it to the old version so it can run? Thank you
I bought my fitbit last year, so it is not very old. However, whenever I charge it, it only stays charged for one day before it is dead, sometimes not even a whole day. My husband's stays charged for a week. I've cleaned it, turned off all notifica...
Starting on 09/14/24, my fitbit app is recording a higher number for distance walked than my charge hr. The charge hr is correct.I have run the app's sync option, restarted my android phone, logged out of Fitbit app and verified there are no app upda...
Brand new out of the box Charge HR does not connect to Galaxy 21 ultra or Iphone 13 pro. Has clear connection issue that every seems to be asking about and no one is answering. Tried every single troubleshooting effort from resetting all devices (yea...
Fitbit tracking steps but not distance in km Moderator edit: clarified subject.
Got my Charge HR as a gift in 2017. Worked for about 2 years, then got the stalled progress bar during a firmware upgrade. I jumped through all of the hoops recommended, then set it aside. Every 6 months or so, I've tried all the recommended steps ag...
This is my first time using a fitbit. I bought a new Charge HR about two months ago, but only recently had the time to start setting it up. The tracker screen is always blank except for when I plug it in— then it briefly shows the logo + "V36", then ...
I love waking up to check my Fitbit and find something else has been ruined! Isn't it bad enough the food menu's have been hinky since Google took over, exercise rarely enters on its own, charts are less than pleasant to view and now they have to c...
I started the factory reset process on my fitbit after failing to pair to my phone, uninstalling and reinstalling the app, turning my phone on and off etc. Now the fitbit will not move past the ERASE screen. It won't let me restart the process by plu...
Does anyone know why I am getting g an error message when trying to pair my charge hr to phone Moderator edit: clarified subject.
After the latest Fitbit update, logged activities no longer provide exact max heart rate for that activity. This info was provided prior to the latest release(s), and has now been removed. The only max heart rate info provided now is a range for the ...
Just got help from Customer Support. Forgot their name, started with a V. Asked me to fill out a survey but couldn't find it. Therefore, just wanted to come on here and say how amazing the support was. Polite and super helpful. Made my day! Moderator...
I have noticed an occasional strange spike in my heart rate late at night when I am asleep. It's happened a few times now, most recently on Saturday evening. It shows on the app as happening around 23:59, and my heart rate jumps up from around 60 to ...
I've had this Charge HR Fitbit since 2016. I stopped using it a few years ago and it was kept in a storage bin. Recently my grandmother expressed interest in wanting a way to track her steps and such, and I dug out the old Fitbit.I knew in all that t...
I received my new Charge HR yesterday. I took it out of the package and started trying to sync it to my phone. It didn’t turn on, so I assumed it needed to charge. I plugged it in and it said it had full charge, but I left it charging overnight anywa...
I bought one "new, unopened" Charge HR on ebay. It charges up to full, flashes green and screen turns on when plugged in, but when unplugged it does nothing no matter what I do.I returned it, thinking it was defective, and got another new unopened on...
I know there are similar threads, but I have never seen a solution. While on a rowing machine, the Charge HR massively underestimates my heart rate. After 20 minutes of rowing, it says my heart rate is ~70-80bpm. Within 10-15 seconds of stopping, it ...
Hi All, I am new to fitbit and this community. I am just curious... in the total under friends... totals appear to go down. For example I may have had 90K+ yesterday and today I have 70K? Same goes for friends... my friend Alex had 113K, then it ...
I just charged up my Charge HR after not using it for about 2 years. It's working fine; I downloaded the Fitbit app and my Charge HR is connected to it and syncing, but it won't connect to my phone's bluetooth. The bluetooth is on, I've restarted my ...
Hello, First time poster here. I bought three Fitbit Charge HR's for my three girls to use (12 and under). The devices work well and they are really into tracking their steps everyday, so much so that they wanted to set up an account for themselves. ...
my fitbit charge HR is sitting on my desk and has been counting steps! I even won a challenge when it wasn't even worn.HELP ? Moderator edit: clarified subject.
I have a significant number of PVCs in my typical heart rhythm. Will the Charge-HR still track my heart rate accurately? Moderator edit: updated subject for clarity
I bought a Charge HR in 2017, used it only for a year. I'm trying to use it again, but it's not charging. The battery symbol has an exclamation mark in the middle. Any suggestions please? Can I replace the battery? Moderator edit: clarified subject...
For the last 3 days when I walk into the gym/yoga studio I push the side button to turn on exercise mode. I work out for about 40-80 minutes. I sit down and try to turn off the exercise mode and find that it is already turned its self off. I have had...
The HR starts correctly then just keeps going up and up. Starts at 69 which is normal but then goes up to over 100 even though I am sitting on the couch. This is a new device. Moderator edit: Subject for clarity
My charge hr2 will tell me on the actual watch it's fully charge, my app will say its charged, I put it on, wear it for a bit then bam! Dead, dead as a dodo. This has just happened suddenly, I've done nothing different, the battery seemed as good as ...
Hi, I just got a fitbit charge HR. I have an anxiety disorder and find myself anxious during the day which increases my heart rate significantly and often reaches the so called cardio zone. Apart from tracking heart rate during exercise, I find it us...
Have used for at least a year. Last night display started showing "www.fitbit.com/setup" on wrist device. Sync on mobile phone cant find device even after uninstalling and reinstalling app. Any advice appreciated.
how do you bring back my heart rate icon on my apple phone. I deleted by accident? My Fibit app has just been synchronized but no heart rate icon came back up.
I'm finding this very frustrating to be sitting at my desk, and see my HR showing as 74, but my Resting HR being 80. Clearly Fitbit is not using the conventional definition (from Wikipedia): "The basal or resting heart rate (HRrest) is defined as th...
My daughters charger hr ran out of battery and had wrong time when recharged. We tried to sync it to update time but it wouldnt sync. I have restarted fitbit, android phone and app before removing and reinstalling app. App connects with fitbit and as...
I take a beta blocker to keep my blood pressure under control. This causes my heart to beat slower. According to the folks at the Cardiac Rehab clinic at the local hospital, this means I reach Cardio level at a lower heart rate than other people. ...
How important is the metal plate at the back of the Fitbit? Can it be replaced or refitted? I have the plate
I have just started using my Fitbit and it is telling me that I am burning in excess of 3500 calories a day but I'm not sure how accurate this is. I'm aged 25, 5t 9in and around 75kg. I have a fairly active job which involves me walking close to 20,0...
HI all, I am a new member and looking for some help. I have been tracking and logging fitness and food for many years now via sparkpeople.com. I also used to use a polar hrm for tracking calories burned when I was initially losing weight around 4-5 y...
My charge HR is 4-5 years old, and now after using it after a gap of 1 year the display brightness has reduced drastically. What to do? Moderator Edit: Clarified subject
Hi, The strap for my HR charge just came off, is there a service center In bangalore , India ?if not how can I replace the strap ?