My Fitbit is showing the wrong time, every time I sync it shows the time 1 hour ahead. I’ve checked settings and it’s correct so not sure why it’s doing this?! Any suggestions? Moderator edit: updated subject for clarity.
My Charge HR is not working. In the last few days I noticed that it sometimes did not capture my actual total sleep time, and last night it did not continue with number of steps I took. This morning it doesn't show any steps and and I have taken step...
Hi I want to use a Fitbit that I haven’t used in a long while, about 8 years !! It works but how to I link it to a different phone ? And change date / time etc please.I’ve had a look but can’t see how?many thanks
I am on my second Charge HR. The first one lasted about 8 months. The replacement has done better, it is 14 months old. However, I noticed this week that it was no longer holding a charge well. It was very reliably holding a charge 4-5 days. But then...
I have experienced a trouble which is pairing issue with my android phone.My tracker is 'Charge Hd' that i had used for a long time and I haven't used for an year.The issue I have is pairing with only Android phone. After pairing code is entered into...
how do i turn off the timer/ stop watch function?
Fitbit should seriously think of having a Repair center for products. My Charge HR has just gone over 365 days before the strap started bulging and finally the sensor does not work at all. As it is out of warranty even though I want to pay for repir ...
Dear Fitbit, My wife and I have been Fitbit customers for the last 2 years, and I'd like to start by saying that we love your products! We both have HR charges. We were so happy with our fitness trackers that we even bought the Alta scale about a yea...
I'm having foot surgery on Friday and will not be able to put any weight on it for 2-4 weeks. I practiced with a knee scooter today and discovered that the Fitbit did not count any steps while using it. Now I'm wondering if it will count any if I use...
Does anyone know where I can buy an authentic plastic band clip with button charging clasp replacement for a Fitbit charge hr activity tracker. Mines an original HR charge, with the small display screen. Fitbit can't help because obviously it's too o...
Hi, I was reading my calories burned in the app to caclculate what I can afford to eat to stay within my calorie goal for the day. Immediately after my workout, the app said I had burned over 2,000 calories.Ten minutes later, the app says I've only b...
I've had my Fitbit for 5 months and I feel like now I have to recharge it every two days. I don't even have auto sync and I sync about once a night. I remember being able to go 4 days without charging. How can this be resolved? Moderator edit: up...
I previously had the Fitbit Charge 2 or 3 which I wore religiously until it gave up on me. I would log all of my exercises from spinning, aerobics, boxing, etc which never seemed to have this problem. Now that I have upgraded to the Fitbit Luxe, I f...
My charge hr quit working. I was recently given a used charge h r. How do l switch to use the gifted one? Moderator edit: updated subject for clarity.
Hello There, I am a massage therapist and can clock upto 6 hours a day working, not necessarily walking but using my body to create effective Deep Tissue techniques to help my clients which can often tire me out. Surely I am burning calories when doi...
Hi everyone, I've been using the charge Fitbit for many years. I'm currently using the Charge 4. I haven't had an issue before today. I was out in my gardening. I swore I saw my calorie burn at around 703 before heading inside and then when I came...
I want to understand. Watch automatically records calories burned all day even when exercising based on HR. Logging an exercise is adding additional calories to the total burned. Is that right? Seems like that would be an inaccurate measurement. Cal...
I set a new weight loss goal of ten pounds. However, I can't find where I am able to set the time frame for this weight loss to happen. The daily calorie limit has been calculated, but isn't this calorie limit set relative to how long the weight loss...
My wife got me this Fitbit Charge HR, And I went straight to the app to set it up. I went to set it up, and it just kept loading and loading… and so on. And this never ended. So I just restarted the app. I was in. But, my charge HR wasn’t in “my devi...
How do I turn off the buzzing from phone calls without turning off my Bluetooth settings? Sometimes I sleep outside of my phones Do Not Disturb time. I never wanted my Fitbit to buzz, but I also want it to pair with my phone and not have to turn the ...
I just received a Charge HR. It will only work when it’s connected to the charger which is plugged into my laptop.i’ve followed all the steps in order to set it up and have loaded it o to my phone app but when I put it on my wrist it doesn’t do anyt...
My fitbit charge hr is stuck in military time I cannot fix It I tried. I need help Moderator edit: updated subject for clarity.
Does anyone attend Hotworx I want to connect watch to sych Moderator edit: subject for clarity
I wear my Fitbit HR to bed. When I wake up every morning I go to the app on my iphone and it won't sync my sleep. Been like this for a week and half now. Someone help?
My Fitbit HR screen will not turn on , the back light will flash about once a minute. It’s fully charged and will not communicate with my cell application. Help! Moderator edit: updated subject for clarity and format.
Whenever I want to sync my Charge HR to my phone, I manually have to restart my Fitbit by going into settings and hitting restart. Why? I’ve never had to do this with any other Fitbit. It’s time consuming. Is there something wrong with the watch or...
Every few days "outdoor biking" randomly shows up as an activity I've done for 20 mins-30 mins. And gives me 20-30 calories for it. What's going on?
I seem to be having a problem with Active MinutesFor example yesterday the charge hr logged the following:30 min on Elliptical avg bmp 11738 min work out avg bmp 8731 min on elliptical avg bmp 126117 min on sport avg bmp 92 but only recorded 158 acti...
I got a Charge HR as a gift. It has been long time kept in a cupboard without charging. I put it on charge and everything (connection, etc.) looks in working order but1. the battery seems not able to take charge anymore. When I disconnect from the ch...
I've been plugging my Fitbit charging cable into my iPhone cube for years with no problem. This morning, it won't fit physically into the charger. I have three of these and not one works, so the problem is not with the cubes. I'm out of town so can't...
My Fitbit charge HR is having charging problems and don’t know what to do Moderator edit: updated subject for clarity.
Hi! Is my Charge HR waterproof for swimming? TIA Moderator edit: updated subject for clarity.
Hi,My Fitbit Charge HR suddenly started behaving very wierd.The green lights are no longer flashing, as they used to before. They are constanly shining, and they are exstremely bright.I can't turn them off. I've tried turning them off from the device...
Hi, How do you set up the way you'd like to see the stats, **ahem** style etc on the fitbit? I know there's a way, I just can't remember. Charge HR Thanks Moderator edit: updated subject for clarity.
Curious what is the longest you've had a Fitbit last and what model it is/was? July will make 4 years I've been wearing my Charge HR. I wear it every single day and it functions like it's brand new. Charge it once every 10 days or so. Thoughts?
After my Chare 2 battery packed up.I reverted back to my older Fitbit Charge HR .but it will not set up with my Nokia 3.4 Phone . I get as far as entering a 4 digit code but it won't go any further can anyone help with this please Moderator edit...
I have seen several posts pertaining to fitbit calories vs Elliptical, but most think their fitbit is under estimating their calories burned. I seem to have the exact opposite problem, and it isn't really close. This morning I was on the elliptical f...
Fitbit charge hr won’t set up , Any ideas ? Won’t let me go past the terms & privacy page! Moderator edit: format.
Charge HR does not hold charge for more than an hour or two Moderator edit: updated subject for clarity.
Hello, I have been wearing my Fitbit Charge HR since November. I love it, but I am concerned that I know have some serious wasting/indentation/hollow on the upper side of my wrist. I do not wear it too tight - it has to be tight enough to record my h...
