Charge HR Service Center in Hyderabad,India.
Is there a Fitbit Service Center here in Hyderabad, India.?
Forum Posts
Charge HR Bluetooth won't pair
I have a charge hr and a oneplus 5T android 10. I have gone through the connection process on my phone, entering the pin on my phone from the charge hr, and then a Bluetooth pairing and linking screen comes up. The app automatically tries to pair wit...
Resolved! Feedback about Charge series
Unfortunately I’ve had three fitbits that broke in less then a year had two replacements and they also broke in less then a year as well and when I contact Fitbit I found that their records were not accurate in regards to warranties. They said my Fit...
How do you set your username?
How do you set you username? Moderator edit: updated subject for clarity
Steps won't sync to challenges
My steps are syncing on my dashboard but not showing up in the challenges?
Resolved! My Steps do not show up on my Dashboard!
Just got a new Charger HD. Everything was working fine. I looked back at yesterday's data then back to today and my STEPS disappeared. Not just less but the entire section on the Dashboard is gone! How do I restore my Dashboard?
Charge HR displaying incorrect time
This morning my fitbit started displaying the wrong time (off by 3 hours) I tried to "reboot" by plugging it into charger and holding down the button until reset...... I've tried that 5 different times and resyncing it to my phone..... it didn't work...
Two People Doing Exactly Same Exercise get Different Number of Steps?
My wife and I walk the "Tan" in Melbourne which is a popular walking/running route for many on a beautiful autumn morning such as today. I have a Charge 2 (which recently replaced a dead Charge HR), she has a Charge HR. We walk exactly the same dista...
Resolved! Charge 2 Not Syncing
I've not synced my charge 2 for a long time (november 2021 according to Fitbit) anyway the time is incorrect compared to my iPhone / iPad and my wives Versa, so I tried to sync it. the Macbook (only 6 months old) said it can't find the wireless dongl...
Logged Activity not showing up in Dashboard
I forgot to take my fitbit to a worksite where i would be walking significant amount of steps, but fortunately my phone logs my steps. I entered them into logged walking activities, but the dashboard isnt updating the total steps in past 7 days. I ...
Resolved! Stuck "Connecting to Fitbit"
Been having trouble setting up my fitbit charge HR. fitbit. it gets stuck on "connecting to fitbit" after entering the number I see on my Charge HR. I see others have the same issue. I have iphone 5s, iOS 10 and updated my fitbit app. All I got fro...
Resolved! Treadmill accuracy issues
I have been using my Fitbit Charge HR for a couple of weeks now, and while I am finding so many aspects beneficial I have been encountering issues with accuracy regarding treadmill workouts. Both step count and mileage in grossly under reported by my...
Can I delete a portion of heart rate data?
Can you select a couple of hours of heart rate data and delete it off the app?
HR In fat burn zone for 7+ hours a day!
Hey all!So my HR is in the fat burn zone for over 7 hours a day.... Pretty sure it's broken. Anyone else have this issue!?
Fitbit Charge HR display is too dim
My husbands fit bit is really hard to see, the numbers are very faint, despite it been fully charged, any one know why cheers lynne Moderator edit: Updated title for clarity
Resolved! What is the icon that looks like a flame
What is the icon that looks like a flame
Charge HR: terminals corroded off (no charging)
I have a Fitbit Charge HR that I cycle out with a Blaze. Love them both. However, my CHR won't charge anymore. In looking at the terminals it appears that the contacts are corroded away (black/brown dots in the middle of the copper terminals). I'm gu...
Tired of syncing issues?
Is anyone else as tired as me of the constant sync problems? I've had nothing but problems since I got this thing and it's so frustrating to have to reset, restart, try this, try that... how about they just make their product work or return our money...
Resolved! Help - how to change goal start date
I need to change my start date BACK to the day I got my Fitbit because it's now showing that I haven't lost any weight. I've tried to do this the traditional way on the app and it won't let me save it, I guess becaus the date is in the past?? Is ther...
Resolved! Blood Pressure Log
I'm surprised that an app that has so many great features is missing one critical component of fitness. A blood pressure log. It couldn't be that difficult to add a space to manually log that information. Is fitbit only supposed to be for the youn...
Resolved! Fitbit Charge HR stuck on connecting to Fitbit
Hi there, I've got a fitbit charge hr and for the past year almost it never connects to my phone. Im using an iPhone 7 plus. Ive downloaded the newest version of the fitbit app, reset my tracker, heck even created a new account...... It always g...
Active minutes not recording.
I have just synced my Fitbit and the active minutes is staying at 0. This is in spite of already recording over 12,000 steps so far today and an exercise class this morning. How can I sort this please?
Resolved! Rowing and rowing machine on ChargeHR
I just got a fitbit Charge HR; I am a competitive rower and often use the rowing machine (ergometer) and actual boats on the water to train. Is there a way to accurately track/record these workouts on the ChargeHR? If so, how?
WW points are doubled when syncing to Fitbit
I am a weight watcher and use my Fitbit charge to track my steps. Recently it is double counting steps while walking using the timer to time my walks. I end up getting 7000 steps for walking but the timer will also give me steps as well. I end up hav...
Changing hourly activity time.
My HR tracks 9-6 hourly activilty and thats not good for me. I wake at 5:30 and work till 3:30 and would like to track from 6 AM to 6 PM. How can I change it?
Resolved! Large change in calories burned
First, I do not have a calories burned goal, but I was using the calories burned to help me estimate how much energy I burned and how for over my BMR it was.Starting this weekend I've been getting reading much lower (about 500 kcal) lower than before...
Broken strap loop/keeper - over a year old - no love from fitbit
OK, so I really like my fitbit charge HR, and have had it for about a year and a half. Recently the little loop that secures the strap (I think it is called a "keeper") broke, and while I can wear my fitbit, it comes loose sometimes, and has fallen ...
Can’t turn off do not disturb on Charge 4
I wasn’t getting any notifications so I checked and DND had been turned on somehow in my Charge HR. But nothing happens when I tap to try to turn it off. When I swipe right to go to settings DND is very faint and again nothing happens when I tap it t...
How do I change clock time zone without internet access?
My Charge HR syncs via my phone. When I travel to another country where I don't have internet access on my phone, I cannot sync and pick up the new time zone that I have manually set on my phone. I assume that the bluetooth connection between the Cha...
Gaps in heart rate at night
I've been having a recurring issue with my charge hr since I got it a month ago.Not every night but around 3 nights a week it shows a gap in my heart rate for 20mins and then a spike to about 120bpm straight after before everything returns to normal....
Charge HR stuck after factory reset
I factory reset my fitbit charge hr as it was not syncing and refused to pair, it's brand new never opened. Since resetting it the "off" word has not disappeared and I am stuck. I tried holding the button but nothing, do I have to wait for it to die?...
Battery icon with exclamation mark when plugged in
My fitbit has been dead for a bit now because i stopped wearing it becuase it was not charging and the time was off. i decided I would charge it and try and fix the situation. I plugged it in to charge and it just shows a battery icon with an exclama...
Charge HR not turning on
Not getting on Moderator edit: updated subject for clarity.
Resolved! Charge HR not turning on
I’ve not worn my charge HR in about 4 years. My mum has asked for it and I’ve charged it up and the full battery icon shows but it does not turn on. I have followed the restart guide and the version number comes up as instructed but then nothing happ...
Resolved! Inaccurate floors
My charge hr is showing I have climbed several flights of stairs a day when I haven’t climbed any. This has only started recently any suggestions Moderator edit: updated subject for clarity.
Fitbit App blocking car bluetooth
Strange one, but seems to happen in the USA more often according to web searches.For the last 4-6 weeks, my phone wouldn't connect to my car. I spoke to the dealer that i bought the car from, as well as Vauxhall. They told me to go to a dealer and ha...
Resolved! How do I reset steps to zero?
I returned from a trip yesterday in a different time zone. My watch reset to home time zone, but my steps are still adding to yesterday and it's 10 hours into today. How to install reset? Not sure how to turn off device.
Is there a way to delete steps?
When I was logging exercise some how I put in too many steps how do I get them off
Linux - Syncing Tracker
I am using Linux Mint on my laptop, and use Galileo to sync the Charge HR to the FitBit Web-based Dashboard. As long as the FitBit supplied Dongle is plugged into the laptop USB port, the tracker will sync every 15 minutes automatically (assuming it...
Recycle/donate old fitbit?
I recently got a new Charge HR under warranty, my old one is not sellable, as the band is mostly detached from the tracker, but I don't want to just chuck it in the bin. I know there's recyclehealth.com, but I also don't particuarly want to pay the ...