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Resolved! stuck on alarm

While charging hr my alarm went off & now it is stuck on alarm symbol & will not respond to pressing the button. I had to turn the alarm off using the app.

Charge 3 Fitbit device can't sync with my computer.

I can't find a way to sync my Charge 3 to my computer, ( the Fitbit web site says that I should be able to.)  The "Chat Room" assistant says I can't connect unless I have a "smart" phone.  I activated  my Charge 3 with a borrowed "Smart Phone" and it...

ak07 by • Base Runner
  • 473 Views
  • 4 replies
  • 0 votes

How long does the HR last?

I have had the HR and LOVED it until the past couple of days.   It's not tracking hardly any movement.   I am very competitive and do many challenges and have noticed that I'm not getting as many steps in.  This morning I got up walked around up step...

HR wont connect to my new Android phone

This has happened every time I got a new phone. I do not know where my dongle is since I moved. When I try to set it up to my phone I get to the point where it says connecting and it just stays there for hours. I've uninstalled the app multiple times...

TenshiK by • Jogger
  • 286 Views
  • 1 replies
  • 0 votes

Resolved! Calling to get help

My son tried to set up my new fitbit charge HR.After a while he called the number and talked for almost an hour to a lady who could not speak english very well at all, and she kept putting him on hold.After about an hour my son he would call back lat...

Resolved! Workweek challenge not matching Dashboard

I synced my ChargeHR and my Dashboard and actually Fitbit match, but it's off by about 4,000 steps in the workweek challenge. Is there a way to fix this? I have Uninstalled and reinstalled. I appreciate any help!

Charge HR Stuck on Update

Hi I tried to update my charge HR last night and it has got stuck half way through! Now it won’t do anything !! I have tried hard reset, turn off, unsync everything!!! i cannot get the screen to change at all it’s just a half completed line it won’t ...

Madge5 by • Jogger
  • 338 Views
  • 1 replies
  • 0 votes

Intermittent Half white bar half black bar

Love my Fitbit HR that I got for Xmas...but.  Worn every day since 12/26. Yes it's charged, updated, synche'd etc (currently v 102 which was an upgrade notice that I got after day 1 or so.).  Worked great for a few days but there have now been 5-6 ti...

iampeterd by • Base Runner
  • 9849 Views
  • 33 replies
  • 14 votes

Fitbit Charge HR dies after a few hours

I charged my charge HR and took it off the charger when it said the battery was full.  I wore it for a few hours before it started flashing the low battery signal.  The app still said it had a full battery though after I synced it (all day sync is of...

0Amy by • Recovery Runner
  • 349 Views
  • 1 replies
  • 0 votes

My screen isn't coming on

I have a fitbit Charge HR.  I've had this for several years and its worked fine.I have recently re-charged the device, the green lights come on at the back but the screen isnt coming on.  I've tried to re-sync to the app, the system can find my devic...

AJS82 by • Jogger
  • 424 Views
  • 5 replies
  • 1 votes

7-day report, report time in Exercise Zones: Cardio, Peak etc

Is there any easy way to get a summary of time spent in each Exercise Zone, Daily, Weekly, etc?  I'd love to be able to monitor and set weekly goals for time in Cardio Zone.  I know I can go to each Activity and add them all up myself.     Thank you,...

jjpdx by • Recovery Runner
  • 339 Views
  • 1 replies
  • 0 votes

Fitbit Charge HR not working out of the charger

I just received my 2nd Charge HR watch except this one will not work. The button on the side when pressed will not show anything on the screen. When I plug it into the charging cable the screen turns and shows that the battery is completely full but ...

Fitbit Blaze won't sync with Huawei Honor 10

Ever since upgrading my phone from Sony Xperia X to Huawei Honor 10 my Blaze will no longer sync. If I delete the device and reinstall it will sync once but then ceases to work  I have checked the forums and it appears that Fitbit know about the prob...

Resolved! Turning Off Community Notifications

I like the idea of being able to comment and participate in an online community, such as Yoga or Eating Healthy. However, getting notifications each time someone comments on a post (whether it's your post or not) without being able to turn said notif...

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