A few months ago the screen of my charge 4 started to go black while running. I've tried reseting it and change the clock but nothing solved the problem. Now the screen is always black although it continues to work normally besides that. Even the hap...
Hi,how can i change the default type of exercises in my watch and put exercises that i practice?tks
Charge4 not showing blood pressure Moderator Edit: Formatting.
My charge 4 suddenly stopped working. It is fully charged but it is completely dead. I tried a forced reset but that didn't work & nothing happened. Any other ideas? Thanks.Moderator Edit: Clarified subject
For a week or so after the last update my Track 4 was not accurately tracking my power walks. Yesterday, it started working again, but my pace is way off, and my personally named exercise has disappeared, and there is no way for me to add it back.
Hi My charge 4 suddenly has a blank screen. I’ve tried to do a reset, the smiley face came up and then nothing else. I've also tried changing the clock face and still nothing is displaying on the screen. When I check the app the charge 4 is syncing....
I bought a FitBit Charge 4 at Costco 2 years ago.The product was working nicely.After 1 year, I bought another band, since the original broke.And now after 2 years, the band holder broke making this product not wearable anymore.Basically, FitBit qual...
Brand new Charge 4 is so dim it can hardly be read. In the settings, it is set to normal brightness, sleep mode is off, DND is off.Moderator Edit: Clarified subject
I've had my Charge 4 for 3 years with no problems. Now there's no display - just a blank screen. It is 100% charged and still syncing with my phone and the green light still flashes on the back I've reset it and the smiley face appeared but the scree...
Breathing rate has not shown up for the last 3 days - it says 'no data yet' This has happened occasionally in the past, but never for 3 days in succession. The thing is, nothing else has changed! Sleep setting is sensitive, fitbit is on the non dom...
I've had a fitbit charge 4 for about three years now. I get my weekly report on tuesday. I hope that's because I first used it on a tuesday. (Planning to buy a new one and would wait using it if it indeed depends on the first day of usage). In my cou...
For some reason my charge 4 has not synced for 3 days
My Charge 4 battery started draining overnight under a year. By the time I reported it, the warranty had just expired and I got an email saying that I am not eligible for a replacement. This is not good value for money. I will not buy Fitbit watches ...
When I track an exercise lately it’s not logging the distance accurately. For example 1 mile roughly takes me between 14 and 16 minutes, lately it’s 23 minutes yet the same walk is taking the same time 路:female_sign:Moderator Edit: Clarified subject
My charge 4 has started adding on lots of extra steps. It has me at around 50000 a couple of times and I’m positive I didn’t do that many Moderator Edit: Clarified subject
Just wanted to post a success story. Yesterday my charge 4 tracker was 26 hours off. It had changed over at daylight savings time, but then a few days later showed wrong time. I chatted, turned off and on, synced, everything I could do. This morning,...
I have had my Charge 4 for around 3 years and it had been a great tracker for me. Unfortunately for the last few weeks the battery doesn't seem to be holding charge for more than a few hours. Is there anything I can do to fix it? I have tried to rest...
Charge 4 Home Screen has changed How can I restore it to earlier mode Moderator Edit: Clarified subject
my charge 4 Keeps changing start and stop time for keep moving 250 steps per hour. Also when I move the home screen up the app disappears. Moderator edit: edited title to clarity.
Has anyone experience their charge 4 battery dying within a hour of wearing it? It’s not on auto sync, and I have most of the features off. Any thoughts? eddie Moderator edit: clarified subject.
how do l upgrade my charge 4 to v4.12Moderator Edit: Clarified subject
Hi, my charge is not linked through Bluetooth after recent update. I tried all steps mentioned in the article ' why my fitbit won't sync'. Nothing helps. When we add the device, it sync but after that sync is not working. Does anyone facing same issu...
Not only does my hourly activity not work but the app just shuts down. Always a problem after the time change, but this is worse than usual. Moderator edit: clarified subject.
The screen is very dark so I am unable to read it therefore I can not go into settings etc. Moderator Edit: Updated label
Has anyone else noticed an issue with their app not syncing with their charge 4 since the IOS update this week? Not only will my Charge not sync, but all my app data is gone.
Hi,im trying to change the GPS settings on my charge 4 to use phone connected GPS, however in my tracker settings there is no option for GPS settings, I only have brightness, vibrations, heart rate, do not disturb, notifications during sleep, and abo...
As the title says plastic part that was screwed to central module came off. Plastic pins that the screws were in are broken now so now putting it back together that way. Warranty has ended so no swapping eitherWas wondering if someone has found a goo...
They say because I bought my Fitbit from Amazon, I can not use the warranty they sold me when I was setting up my account because I bought from an unauthorized company. How was I to know? If they are not going to honor the deal now that my 7 month ...
I've been using my Charge 4 with a Fitbit.com user ID for several years with no problem (after the initial setup problems were sorted out. I recently accidentally kicked off the "switch to Google login". I removed the Google account and got back to m...
Hi, My Charge 4 has started doing something very strange - it frequently thinks I'm wearing it when I'm not, usually in the evening. On Saturday night I took it off to have a bath just before 10pm and put it on my bedside table. I only put it back on...
Hi all, I am new to the forum but I wanted to give a massive shout out to James and Leonie (sorry if the name is wrong) for the absolute high class support they provided when I had issues with a black screen on by Fitbit. Not only did they provide so...
I have lost my wallet off my Charge 4 and can no longer find the option in the app to add my card Moderator edit: clarified subject.
connection of watch to rubber strap broken and cannot be reconnectedModerator Edit: Clarified subject
charge 4 using fitbit pay dies (completely dies black screen cannot be restarted until docking into charging cradle) when battery is below 80%please do not give unhelpful replies like have you tried recharging/restarting/reinstalling etc advice. or h...
My charge 4's battery will not charge. I have tried numerous times in numerous places and the screen remains blank. What are my options? I would to continue to use it if possible.Moderator Edit: Clarified subject
1st time round I had a basic inspire fitbit, that stopped working after 2 years and the screen went black, no clock no nothing, but was 100% battery. So I upgraded to a charge 4, this has now done the same thing, just over 2 years and the display ha...
Cant synch my fitbit. Help! Getting red circle with exclamation mark. Charge 4 HRModerator Edit: Clarified subject
My fitbit Charge 4 is not displaying messages from text, email or phone. My old fitbit charge showed notifications when I had calls or texts. My new one does none of that! Help Moderator edit: clarified subject.
Hi, even with the battery over 60% device switches off during recording exercise and is totally unresponsive (until I plug it back in) At this point it will record nothing, not even steps and cant see the time. i use the iPhone app with it. ive used ...
My Charge 4 won't connect to my S24(Android 14). It's seeing it...but won't finish connect when code is enteSeems there was a similar problem with Andriod 13. Is there an update coming to fix this?Moderator Edit: Clarified subject