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Charge 4 screen is too dim

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‎03-28-2024 18:37 - last edited on ‎03-28-2024 20:42 by Fitbit Moderator

‎03-28-2024 18:37 - last edited on ‎03-28-2024 20:42 by Fitbit Moderator

Brand new Charge 4 is so dim it can hardly be read. In the settings, it is set to normal brightness, sleep mode is off, DND is off.

Moderator Edit: Clarified subject

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‎03-28-2024 20:45

‎03-28-2024 20:45

Hi there, @LaGold. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention and for the troubleshooting steps you've tried. I'm sorry to hear that the screen of your Charge 4 is still dim. I will do my best to help you with this!

To better assist you, please make sure you've restarted your Fitbit device as suggested here How do I restart my Fitbit device?. If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face.

Maria | Community Moderator, Fitbit


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