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Charge 3 blank screen

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‎10-30-2025 19:03 - last edited on ‎10-31-2025 04:29 by Fitbit Moderator

‎10-30-2025 19:03 - last edited on ‎10-31-2025 04:29 by Fitbit Moderator

My screen of the Fitbit charge 3 is of but it vibrates. I stoped using it 1 year ago and I don’t have the same cellphone and I don’t know what to do

Moderator Edit: Clarified subject

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‎10-31-2025 04:31

‎10-31-2025 04:31

Hi there, @bautistab. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention. I'm sorry to hear that the screen of your Charge 3 is not turning on. I understand your concern, I will do my best to help you with this!

If you haven't done so yet, I'd recommend restarting your Charge 3 by following the steps provided in this help article. 

Hope that helps! 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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1 REPLY 1

‎10-31-2025 04:31

‎10-31-2025 04:31

Hi there, @bautistab. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention. I'm sorry to hear that the screen of your Charge 3 is not turning on. I understand your concern, I will do my best to help you with this!

If you haven't done so yet, I'd recommend restarting your Charge 3 by following the steps provided in this help article. 

Hope that helps! 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer