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Sleep tracker stopped working for Charge 2

‎06-30-2025 10:58

‎06-30-2025 10:58

My Charge 2 stopped tracking my sleep after a recent update. Any suggestions how to get this back?

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2 REPLIES 2

‎06-30-2025 13:27

‎06-30-2025 13:27

@meroad   The Charge 2 is a Legacy Device.  Here is Fitbit's Legacy Device Policy.  An unsupported device as old as a Charge 2 may not work smoothly after an app update.  Some Charge 2 users have issues with exercise tracking and heart rate zones, too.  It might not be possible to get your sleep tracking back. 

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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‎07-01-2025 08:24

In response to LZeeW

‎07-01-2025 08:24

I have the same issue with my charge or charge 2 Watch which cannot be restarted. I wonder if it is because of the most recent app update? Anyone have a fix?  This stinks. I have a fit but versa watch too but the charge 2 was always more accurate and has better battery life 

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