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Sleep Stages Quit Tracking

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A week and a half ago, my Fitbit Charge 4 starting sporadically not tracking sleep stages.  For the past 5 days, I have gotten basic information.  I have tried all of the troubleshooting suggestions (fully charged, cleaned sensors, rebooted device,  reinstalled app, restarted phone, etc.), and none of the work.  At one point, I even switched the device out with my old Charge  2, but the issue remained.  Has anyone else experienced this, and if so, how did you fix it?

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exact same problem date and issue with mine.  Last firtib app update 29/Aug/22 -  so the latest release

 

 

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