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Account membership

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‎05-19-2022 00:28

‎05-19-2022 00:28

I cannot use my Gmail account with my Fitbit because the app says it already exists; how do I delete this old Fitbit link to my Gmail account?? 

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‎05-20-2022 12:13 - last edited on ‎11-24-2024 10:11 by Fitbit Moderator

‎05-20-2022 12:13 - last edited on ‎11-24-2024 10:11 by Fitbit Moderator

Welcome to the Fitbit Community forums, @moandnev. 

I appreciate the information that you've shared about this inconvenience with your Fitbit account. 

You can find all the information about how to delete an account in this article. You can tap on "Forgot Password" to see if you're able to get your access back to this account. 

However, if you continue to have any problem to access to your account due to this error message, you can get in touch with the Customer Support team so they can provide with further assistance with this. Click here to get connected. 

I'll be around. 

Davide | Italian and English Community Moderator, Fitbit


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