11-05-2023 16:31
11-05-2023 16:31
Since time change my fit bit changed my activity hours and unable to change them back! Very frustrating!
11-05-2023 16:42
11-05-2023 17:17
11-05-2023 17:44
11-05-2023 17:44
Same here. I’m been going though hell trying to fix this. And was right after I received a new 5 after the first one crapped out in 6 months.
Best Answer11-05-2023 18:01
11-05-2023 18:01
Nothing yet😒
Best Answer11-05-2023 18:27
11-05-2023 18:27
I’m having the same issue. It keeps overwriting whatever times I pick with 4 AM to 4 PM.
Best Answer11-06-2023 13:11
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
11-06-2023 13:11
Hello all,
Unfortunately for some reason, some Fitbit devices didn't properly update after the switch to Standard time. We saw this last week from some European users. Thankfully, the issue resolved after a day. Hopefully, everyone's device that had issues yesterday are working properly today.
Rieko | N California USA MBG PE
11-06-2023 19:14
11-06-2023 19:14
11-07-2023 14:59
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
11-07-2023 14:59
Hi @Leeny2021
Thank you for letting us know that your Charge 5 is now working properly.
We're hoping that whatever problem caused the issue will be resolved before the spring time change.
Rieko | N California USA MBG PE
Best Answer