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App showing almost double Charge 5 steps

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‎07-02-2025 06:18 - last edited on ‎07-02-2025 16:13 by Fitbit Moderator

‎07-02-2025 06:18 - last edited on ‎07-02-2025 16:13 by Fitbit Moderator

I have synced. I have logged out and back in and reinstalled and no change. I have no other tracking devices connected to my Fitbit app. 

 

Moderator edit: clarified subject.

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‎07-02-2025 15:34

‎07-02-2025 15:34

It's good to see you participating in the community @Coettadawn. 

Thank you for sharing the inquiry regarding your Charge 6 and for trying to fix it on your own. 

Please make sure that you are not using Apple Health & Apple Fitness App or Strava app, that could be transferring data to your Fitbit app.

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