App won’t log food

[LokiV]

App won’t log my food suddenly today. It either doesn’t log it at all, or addds the figure but doesn’t name the food, or when I delete the food it goes to a minus figure. I have restarted the app and the phone. Hasn’t worked. I have been able to log from the desktop but this is really inconvenient 

[DavideFitbit]

Hi, thank you for sharing all this information about what you're experiencing to log your food on the Fitbit app, @LokiV. 

If you're still not able to log your food through the Fitbit app, please try to: 

• Log out from the app.
• Clear Cache for the Fitbit app on your phone's settings (Settings > Apps > Fitbit app > Storage > Clear cache)
• Restart your phone. 
• Log back in to check if you're able to see your information. 
• Try to set up your Charge 5 as a new device in your account if you're still having the same problem.
• Make sure the Fitbit app and your phone's operating system are updated to the latest version available.