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Band falling apart?

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‎08-27-2023 07:19

‎08-27-2023 07:19

Every couple of days I find black bits on my arm that seem to be coming from band. Is it degrading?

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‎08-27-2023 12:07

‎08-27-2023 12:07

Welcome back to the Fitbit community, @JanDalzell!

Sad to hear that you're having issues wearing your Charge 5. Assuming that you're using a genuine Fitbit band with your Charge 5, this shouldn't happen with proper care. Please have a closer look here for more details:

Fitbit Wear & Care 

In doubt, I would contact Fitbit support to get further assistance:

Fitbit Support Contact 

Stefan | Google PE, Fitbit
Charge, Charge HR, Blaze, Versa, Versa 2, Charge 5, Versa 4, Aria, Aria 2, Pixel 4a, Pixel 7
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