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Battery draining Charge 5

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‎08-16-2022 16:27 - last edited on ‎08-23-2022 07:18 by Moderator Alum

‎08-16-2022 16:27 - last edited on ‎08-23-2022 07:18 by Moderator Alum

Ok Fitbit new in May now battery drains- known problem apparently. As was my faulty Charge 4 where the message was battery is empty even though it wasn’t, as was the faulty Charge 3 where the screen got lots of lines then went black. Why did I keep throwing my money away- tempted by a discount, cannot get another faulty Fitbit can I? Well I did , maybe I was unlucky but just saying I have spent a lot of money on Fitbits and still don’t know the time let alone how many steps I have done. 

 

 

Moderator edit: format

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‎08-23-2022 07:17 - last edited on ‎12-13-2024 16:26 by Fitbit Moderator

‎08-23-2022 07:17 - last edited on ‎12-13-2024 16:26 by Fitbit Moderator

Hi, thank you for sharing all your feedback and these details about the inconvenience you've been having with your Charge 5, @Max33. 

I've been informed that you already contacted the Customer Support team for further assistance with this and it seems they've provided you with more information and instructions. In this case, they will let you know how to proceed. 

Thanks again for taking the time to share your feedback and comments. 

Davide | Italian and English Community Moderator, Fitbit


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