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Battery life

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‎08-07-2022 04:25

‎08-07-2022 04:25

What is the battery on my charge 5 draining from 100% to 0 within an hour? I have spoken to yourselves at customer service and you said you would resolve the matter. How long will it take to solve this problem? My charge 5 is only 6 months old and there wasn’t an issue until the last update

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‎08-07-2022 04:55

‎08-07-2022 04:55

This is a help forum from other Fitbit users, you are not contacting Fitbit directly here. If you look at other posts you will see there is a problem with the firmware update.

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