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Charge 5 blank screen

‎07-20-2025 02:33 - last edited yesterday by Fitbit Moderator

‎07-20-2025 02:33 - last edited yesterday by Fitbit Moderator

My second Charge 5 became black when it was 2 years like my first one. No restart found in the forums worked. No contact with the app. What to do?

Moderator Edit: Clarified subject

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1 REPLY 1

‎07-20-2025 14:44 - last edited yesterday by Fitbit Moderator

‎07-20-2025 14:44 - last edited yesterday by Fitbit Moderator

Having similar issue and no fixes yet. 

Very disappointed and very likely won't continue to utilize Fitbit products. 

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I'm on my third fitbit, and this is the third one to suddenly black screen right around the 2 year mark. I'm starting to think it's on purpose. I won't be buying a fourth. Really wish these had one of those tiny reset buttons you can poke with a pin. 

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