Breathing rate data Charge 5

[Skodadet]

Breathing rate data has not shown on my Charge 5 for some time. I have reinstalled the app and restarted the Charge 5 but this has not helped. How can I fix this? 

Moderator edit: subject updated for clarity

[DavideFitbit]

Hi, thank you for sharing this information about the problem that you've been experiencing with your Breathing rate and that you already tried the restart on the Charge 5, @Skodadet. 

Before considering other options, please verify that your Fitbit has logged a sleep session for at least three hours long on consecutive nights. If you're still having trouble, make sure to complete a 3 pulse restart procedure again using the charging cable, instead of the restart option available on the device's settings. 

Keep in mind that only sleep periods greater than 3 hours are considered and that you need to wear your device for at least a full day, including to sleep at night. In case the problem is related to the app, please follow the steps listed here below as well: 

• Log out from the app.
• Clear Cache and Cookies for the Fitbit app on your phone's settings. 
• Restart your phone. 
• Log back in to check if you're able to see your data. 

Hope this helps, I'll be around.